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How To Fix CLB2655 - Error when retrieving session ID


CLB2655 - Overview

  • Message type: E = Error

  • Message class: CLB2 - SAIL: Common messages

  • Message number: 655

  • Message text: Error when retrieving session ID

  • Show details Hide details
  • What causes this issue?

    The system tries to get a session ID from the service provider. However
    <(>,<)> the service provider did not provide such an ID.

    System Response

    The function in progress is canceled.

    How to fix this error?

    If it has worked previously, try again - the service might not have
    beenavailable.
    In other cases, check your implementation and configuration settings.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


CLB2655 - Details

  • The SAP error message CLB2655, which indicates an "Error when retrieving session ID," typically occurs in the context of SAP Cloud Platform or SAP Business Technology Platform applications. This error can arise due to various reasons, including issues with session management, authentication, or connectivity.
    Causes:
    
    Session Timeout: The session may have expired, leading to an inability to retrieve a valid session ID.
    Network Issues: Connectivity problems between the client and the SAP server can prevent session ID retrieval.
    Configuration Errors: Incorrect configuration settings in the application or the SAP system can lead to this error.
    Authentication Issues: Problems with user authentication or authorization can also result in this error.
    Browser Issues: Sometimes, browser settings or extensions can interfere with session management.
    
    Solutions:
    
    Refresh the Session: Try logging out and logging back into the application to refresh the session.
    Check Network Connectivity: Ensure that there are no network issues affecting connectivity to the SAP server.
    Review Configuration Settings: Verify that the

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