How To Fix CLB2654 - Unable to retrieve SAML2 assertion that can be sent to target

CLB2654 - Overview

• Message type: E = Error

• Message class: CLB2 - SAIL: Common messages

• Message number: 654

• Message text: Unable to retrieve SAML2 assertion that can be sent to target

What causes this issue?

A method requires an SAML assertion be sent to the service provider.
This assertion could not be retrieved from the system.

System Response

The method in progress is cancelled.

How to fix this error?

Check the Customizing in the backend system for the SAML setup.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

CLB2654 - Details

• The SAP error message CLB2654 indicates that the system is unable to retrieve a SAML2 assertion that can be sent to the target system. This error typically occurs in scenarios involving Single Sign-On (SSO) configurations using SAML (Security Assertion Markup Language) for authentication.
  Causes:
  
  
  Configuration Issues: There may be misconfigurations in the SAML settings, such as incorrect Identity Provider (IdP) or Service Provider (SP) configurations.
  Certificate Problems: The certificates used for signing or encrypting SAML assertions may be expired, invalid, or not properly configured.
  Network Issues: There could be network connectivity problems between the SAP system and the IdP or the target system.
  User Authorization: The user may not have the necessary authorizations to retrieve the SAML assertion.
  SAML Assertion Issues: The SAML assertion itself may not be generated correctly due to issues in the IdP or the configuration of the SAML service.
  
  Solutions:
  
  
  Check SAML Configuration:
  
  Verify the SAML configuration in the SAP system, ensuring that the IdP