How To Fix CLB2200 - User mapping error

SAP Error Message - Details

• Message type: E = Error

• Message class: CLB2 - SAIL: Common messages

• Message number: 200

• Message text: User mapping error

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CLB2200 - User mapping error ?

  The SAP error message CLB2200, which indicates a "User mapping error," typically occurs in the context of SAP's Collaborative Lifecycle Management (CLM) or related components where user mapping between different systems or environments is required. This error can arise due to various reasons, including misconfigurations, missing user entries, or issues with the user mapping settings.
  Causes of CLB2200 User Mapping Error
  
  Missing User Mapping: The user in the source system does not have a corresponding entry in the target system.
  Incorrect Configuration: The user mapping configuration may not be set up correctly in the system settings.
  Authorization Issues: The user may not have the necessary authorizations to access the required resources.
  System Synchronization Issues: If the systems are not properly synchronized, user mappings may not be recognized.
  Changes in User IDs: If a user ID has changed or been deleted in one of the systems, it can lead to mapping errors.
  
  Solutions to CLB2200 User Mapping Error
  
  
  Check User Mapping Configuration:
  
  Navigate to the user mapping settings in the SAP system.
  Ensure that the user in question is correctly mapped to the corresponding user in the target system.
  
  
  
  Create or Update User Mappings:
  
  If the user does not exist in the target system, create a new user entry.
  If the user ID has changed, update the mapping to reflect the new user ID.
  
  
  
  Verify Authorizations:
  
  Check the authorization roles assigned to the user in both systems.
  Ensure that the user has the necessary permissions to perform the required actions.
  
  
  
  Synchronize Systems:
  
  If applicable, ensure that both systems are synchronized and that user data is consistent across them.
  
  
  
  Consult Logs for Detailed Errors:
  
  Check the application logs (transaction SLG1) for more detailed error messages that can provide additional context on the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), SU10 (Mass User Maintenance), and PFCG (Role Maintenance) for managing user roles and authorizations.
  Documentation: Review SAP documentation related to user management and mapping in the context of your specific SAP modules.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to diagnose and resolve the CLB2200 user mapping error effectively.