How To Fix CLB720 - Error when parsing JSON in application &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CLB - SAIL: Common messages

• Message number: 720

• Message text: Error when parsing JSON in application &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CLB720 - Error when parsing JSON in application &1 ?

  The SAP error message CLB720 indicates that there is an issue with parsing JSON data in a specific application. This error typically arises when the JSON structure is malformed or does not conform to the expected format that the application can process.
  Cause:
  
  Malformed JSON: The JSON string being processed may have syntax errors, such as missing commas, brackets, or quotes.
  Unexpected Data Types: The JSON may contain data types that are not expected by the application, such as trying to parse a string where a number is expected.
  Encoding Issues: There may be issues with character encoding that lead to invalid characters in the JSON string.
  Incorrect Application Logic: The application may not be correctly handling the JSON data, leading to parsing errors.
  
  Solution:
  
  Validate JSON Structure: Use a JSON validator tool to check the structure of the JSON data. Ensure that it is well-formed and adheres to the JSON specification.
  Check Application Expectations: Review the application’s documentation to understand the expected JSON format and ensure that the data being sent matches this format.
  Debugging: If possible, enable debugging in the application to get more detailed error messages that can help identify the exact issue with the JSON parsing.
  Error Handling: Implement error handling in the application to gracefully manage parsing errors and provide meaningful feedback.
  Review Encoding: Ensure that the JSON data is encoded correctly, especially if it includes special characters.
  
  Related Information:
  
  JSON Format: JSON (JavaScript Object Notation) is a lightweight data interchange format that is easy for humans to read and write and easy for machines to parse and generate.
  SAP Documentation: Refer to SAP’s official documentation for specific guidelines on handling JSON data within the context of the application you are working with.
  Community Forums: Check SAP community forums or support channels for similar issues and solutions shared by other users.
  
  If the problem persists after checking the above points, consider reaching out to SAP support for further assistance, providing them with the specific JSON data and the context in which the error occurs.