How To Fix CLB717 - No server is active for sending notifications

CLB717 - Overview

• Message type: E = Error

• Message class: CLB - SAIL: Common messages

• Message number: 717

• Message text: No server is active for sending notifications

What causes this issue?

The system could not identify target servers that are to receive Gateway
notifications.

System Response

No notification has been sent.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

If you want to distribute notifications, run transaction CLB_PLATF and
set the <LS>Send Notifications </>indicator for the relevant target
server.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CLB717 - No server is active for sending notifications ?

  The SAP error message CLB717: No server is active for sending notifications typically occurs in the context of the SAP Cloud Platform or SAP Business Workflow when the system is unable to find an active server to send notifications. This can happen for various reasons, including configuration issues, server downtime, or network problems.
  Causes:
  
  Inactive Notification Server: The notification server may not be running or may have been stopped.
  
  Configuration Issues: Incorrect configuration settings in the SAP system related to the notification service.
  Network Issues: Problems with network connectivity that prevent the system from reaching the notification server.
  Authorization Issues: The user or service account may not have the necessary permissions to access the notification service.
  System Load: High load on the server may cause it to be temporarily unavailable.
  
  Solutions:
  
  Check Server Status: Verify that the notification server is up and running. You can do this by checking the server logs or using transaction codes like SM51