How To Fix CLAIM_BOR108 - Claim &: No PD-Org information found for PLOB &

SAP Error Message - Details

• Message type: E = Error

• Message class: CLAIM_BOR - Messages and Errors of Claim-Related BOR Objects

• Message number: 108

• Message text: Claim &: No PD-Org information found for PLOB &

What causes this issue?

The system was able to identify claim &SYST-MSGV1& as belonging to
claim line of business &SYST-MSGV2&. However, there are no Customizing
settings that permit the system to determine the basic data required
for assigning a claim handler for this claim line of business.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE ISIS_NA_SYSADMIN OBJECT DOKU ID TX

Procedure for System Administrators

Make the required Customizing settings. Ensure that the required
Customizing information is available for each claim line of business,
or at least for a non-specified claim line of business.
INCLUDE ISIS_PENCIL OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CLAIM_BOR108 - Claim &: No PD-Org information found for PLOB & ?

  The SAP error message "CLAIM_BOR108 Claim &: No PD-Org information found for PLOB &" typically occurs in the context of claims processing within the SAP system, particularly when dealing with claims management and related business processes. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Cause:
  
  
  Missing PD-Org Information: The error indicates that there is no Product Development Organization (PD-Org) information available for the specified Product Line of Business (PLOB). This could happen if the configuration for the PLOB is incomplete or if the relevant data has not been maintained in the system.
  
  
  Data Inconsistency: There may be inconsistencies in the master data related to the claims or the product line, which can lead to the system being unable to find the necessary PD-Org information.
  
  
  Configuration Issues: The configuration settings in the SAP system for claims management or product lines may not be set up correctly, leading to this error.
  
  
  Solution:
  
  
  Check PD-Org Configuration: Verify that the PD-Org information is correctly configured in the system. This can typically be done in the customizing settings of SAP under the relevant module (e.g., Claims Management).
  
  
  Maintain Missing Data: If the PD-Org information is missing for the specified PLOB, you will need to maintain this data. This may involve creating or updating the relevant entries in the master data tables.
  
  
  Review Product Line of Business: Ensure that the PLOB associated with the claim is correctly defined and that all necessary attributes, including PD-Org, are populated.
  
  
  Data Consistency Check: Perform a data consistency check to identify any discrepancies in the master data that may be causing the issue. This may involve running specific reports or transactions designed to validate data integrity.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on configuring PD-Org and PLOB settings.
  
  
  Engage SAP Support: If the issue persists after checking the configuration and data, consider reaching out to SAP support for further assistance. They may provide insights based on the specific version of SAP you are using.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that can help you navigate to the configuration settings, such as SPRO (SAP Project Reference Object) for customizing settings.
  Master Data Management: Understanding how master data is managed in SAP can help in troubleshooting similar issues in the future.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide patches or additional guidance on resolving the issue.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.