How To Fix CLAIM_BOR107 - Contract line of business for claim & and policy product & not found

SAP Error Message - Details

• Message type: E = Error

• Message class: CLAIM_BOR - Messages and Errors of Claim-Related BOR Objects

• Message number: 107

• Message text: Contract line of business for claim & and policy product & not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CLAIM_BOR107 - Contract line of business for claim & and policy product & not found ?

  The SAP error message "CLAIM_BOR107 Contract line of business for claim & and policy product & not found" typically occurs in the context of SAP Claims Management or Insurance modules. This error indicates that the system is unable to find a valid contract line of business associated with the claim and the policy product specified.
  Cause:
  
  Missing Configuration: The line of business for the specified claim and policy product may not be configured in the system.
  Data Inconsistency: There may be inconsistencies or missing data in the master data related to the policy or claim.
  Incorrect Input: The claim or policy product number entered may be incorrect or does not exist in the system.
  Inactive or Deleted Records: The contract line of business may have been deactivated or deleted, leading to this error.
  
  Solution:
  
  
  Check Configuration:
  
  Verify that the line of business for the claim and policy product is correctly configured in the system. This can be done by checking the relevant customizing settings in the SAP system.
  Ensure that the necessary relationships between the claim, policy product, and line of business are established.
  
  
  
  Validate Data:
  
  Check the claim and policy product numbers for accuracy. Ensure that they exist in the system and are active.
  Review the master data for both the claim and the policy product to ensure that all required fields are filled out correctly.
  
  
  
  Review Contract Line of Business:
  
  Navigate to the contract line of business settings in the SAP system and confirm that the relevant entries are present and active.
  If the line of business is missing, you may need to create it or reactivate it if it was previously deactivated.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on configuring lines of business in the context of claims and policies.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO for configuration, SE11 for data dictionary, and SE16 for table data viewing.
  Tables: Investigate relevant tables that may hold information about claims, policies, and lines of business, such as CLAIM, POLICY, and LIFNR.
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may resolve the issue.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.