How To Fix CLAIM_BOR100 - Organizational unit for performer & not found

SAP Error Message - Details

• Message type: E = Error

• Message class: CLAIM_BOR - Messages and Errors of Claim-Related BOR Objects

• Message number: 100

• Message text: Organizational unit for performer & not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CLAIM_BOR100 - Organizational unit for performer & not found ?

  The SAP error message "CLAIM_BOR100 Organizational unit for performer & not found" typically occurs in the context of SAP Business Workflow or SAP Claims Management. This error indicates that the system is unable to find the specified organizational unit for a performer in the workflow or claims process.
  Cause:
  
  Missing Organizational Unit: The organizational unit that is supposed to be associated with the performer (user or role) is not defined in the system.
  Incorrect Configuration: There may be a misconfiguration in the workflow or claims management settings, leading to the system not being able to resolve the organizational unit.
  Data Inconsistency: There could be inconsistencies in the master data, such as the organizational structure or user assignments.
  Authorization Issues: The user may not have the necessary authorizations to access the organizational unit.
  
  Solution:
  
  
  Check Organizational Unit:
  
  Go to the SAP transaction code PPOME (or PPOC) to check if the organizational unit exists.
  Ensure that the organizational unit is correctly defined and active.
  
  
  
  Verify Performer Assignment:
  
  Check the assignment of the performer in the workflow or claims management process. Ensure that the performer is correctly linked to the organizational unit.
  
  
  
  Review Workflow Configuration:
  
  Use transaction code SWDD to review the workflow definition. Ensure that the organizational unit is correctly referenced in the workflow steps.
  
  
  
  Check User Master Data:
  
  Use transaction code SU01 to check the user master data for the performer. Ensure that the user is assigned to the correct organizational unit.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the organizational unit. You can use transaction code SU53 to check for authorization issues.
  
  
  
  Transport Requests:
  
  If the issue occurred after a transport, ensure that all necessary objects related to the organizational unit and workflow have been transported correctly.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific version of SAP you are using, as there may be known issues or patches available.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  System Logs: Review system logs (transaction code SLG1) for additional error messages or warnings that may provide more context about the issue.
  
  If the problem persists after following these steps, it may be necessary to consult with your SAP Basis or technical team for further investigation.