How To Fix CLAIM022 - Enter a permitted employee


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CLAIM - Messages for Claims Management

  • Message number: 022

  • Message text: Enter a permitted employee

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CLAIM022 - Enter a permitted employee ?

    The SAP error message CLAIM022 ("Enter a permitted employee") typically occurs in the context of employee-related transactions, such as expense claims or travel requests. This error indicates that the system is unable to recognize the employee you are trying to enter, either because the employee is not permitted for the specific transaction or because the employee ID is incorrect.

    Causes:

    1. Invalid Employee ID: The employee ID entered may not exist in the system or may have been entered incorrectly.
    2. Employee Status: The employee may not be active or may have been terminated, making them ineligible for the transaction.
    3. Authorization Issues: The employee may not have the necessary permissions to submit claims or requests in the system.
    4. Organizational Structure: The employee may not belong to the correct organizational unit or may not be assigned to the relevant cost center.
    5. Configuration Issues: There may be configuration settings in the SAP system that restrict certain employees from being included in specific transactions.

    Solutions:

    1. Verify Employee ID: Check the employee ID for accuracy. Ensure that it is correctly entered and exists in the system.
    2. Check Employee Status: Confirm that the employee is active and eligible to submit claims. You can do this by checking their status in the HR module.
    3. Review Authorizations: Ensure that the employee has the necessary authorizations to perform the transaction. This may involve checking roles and permissions assigned to the employee.
    4. Organizational Assignment: Verify that the employee is assigned to the correct organizational unit and cost center. If not, you may need to update their assignment.
    5. Consult Configuration Settings: If you have access to system configuration, check if there are any specific settings that restrict the employee from being included in the transaction. This may require assistance from an SAP administrator or consultant.

    Related Information:

    • Transaction Codes: Depending on the context, you may be using transaction codes like PR05 (Travel Expenses), or others related to employee claims.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • User Documentation: Refer to user manuals or help documentation for the specific module you are working with to understand the requirements for entering employee data.
    • Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    By following these steps, you should be able to identify the cause of the CLAIM022 error and implement the appropriate solution.

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