How To Fix CLAIM021 - The currency for the costs is adopted from the company code

SAP Error Message - Details

• Message type: E = Error

• Message class: CLAIM - Messages for Claims Management

• Message number: 021

• Message text: The currency for the costs is adopted from the company code

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CLAIM021 - The currency for the costs is adopted from the company code ?

  The SAP error message CLAIM021 indicates that there is an issue with the currency settings in the context of a claim or cost-related transaction. Specifically, it suggests that the currency for the costs is being adopted from the company code, which may not align with the expected currency for the transaction.
  Cause:
  
  Currency Mismatch: The currency of the costs being entered does not match the currency defined for the company code.
  Configuration Issues: The company code may not be properly configured to handle the currency being used in the transaction.
  Data Entry Errors: There may be an error in the data entry where the currency is incorrectly specified or not specified at all.
  Master Data Issues: The master data for the relevant entities (e.g., vendors, customers) may not be set up correctly with the appropriate currency.
  
  Solution:
  
  
  Check Company Code Settings: Verify the currency settings for the company code in the configuration. Ensure that the currency is correctly defined and matches the expected currency for the transaction.
  
  Navigate to SPRO > Financial Accounting > Financial Accounting Global Settings > Company Code > Define Company Code.
  
  
  
  Review Transaction Currency: Ensure that the currency being used in the transaction aligns with the company code's currency. If necessary, change the currency in the transaction to match the company code.
  
  
  Correct Master Data: Check the master data for the relevant entities (e.g., vendors, customers) to ensure that they are set up with the correct currency.
  
  For vendors, check in Transaction Code XK03 (Display Vendor).
  For customers, check in Transaction Code XD03 (Display Customer).
  
  
  
  Consult Documentation: Review any relevant documentation or user guides related to the specific transaction or module you are working with to ensure compliance with the expected currency settings.
  
  
  Contact Support: If the issue persists after checking the above, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB60 (Enter Incoming Invoice), FB70 (Enter Outgoing Invoice), or any specific transaction related to claims processing.
  SAP Notes: Search for SAP Notes related to CLAIM021 for any specific fixes or updates that may address this error.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to perform transactions involving currency settings.
  
  By following these steps, you should be able to identify and resolve the issue related to the CLAIM021 error message in SAP.