How To Fix CLAIM012 - Form does not contain all the required text elements

SAP Error Message - Details

• Message type: E = Error

• Message class: CLAIM - Messages for Claims Management

• Message number: 012

• Message text: Form does not contain all the required text elements

What causes this issue?

The form transferred to function module
<LS>QM06_FM_TASK_CLAIM_SEND_PAPER</> does not contain all the required
text elements.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

How to fix this error?

Check whether the required text elements exist:
Window,,Text Element
ADDRESS
FOOTER
HEADER
INFO
INFO2
PAGE
MAIN
MAIN,,ADDRESS
MAIN,,NOTIF_HEADER_DETAIl
MAIN,,PREVIEW
MAIN,,SKIP
MAIN,,ULINE
MAIN,,COSTS
MAIN,,LONGTEXT1 (Long text output 1)
MAIN,,LONGTEXT2 (Long text output 2)
MAIN,,LONGTEXT3 (Long text output 3)
MAIN,,LONGTEXT4 (Long text output 4)

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CLAIM012 - Form does not contain all the required text elements ?

  The SAP error message CLAIM012 indicates that a form used in the claims processing does not contain all the required text elements. This error typically arises in the context of SAP's Claims Management module, where specific forms must include certain mandatory text elements to be processed correctly.
  Cause:
  The error can occur due to several reasons:
  
  Missing Text Elements: The form template may not have all the required text elements defined in the system.
  Incorrect Form Configuration: The form may not be configured correctly in the SAP system, leading to missing or incorrect references to text elements.
  Changes in Requirements: Updates or changes in regulatory requirements may necessitate additional text elements that are not present in the current form.
  Form Versioning: If the form has been updated or a new version is being used, it may not have been fully populated with the necessary text elements.
  
  Solution:
  To resolve the CLAIM012 error, you can take the following steps:
  
  
  Check Form Configuration:
  
  Go to the form configuration in SAP and verify that all required text elements are included.
  Ensure that the form is correctly linked to the relevant text elements in the system.
  
  
  
  Update Text Elements:
  
  If any required text elements are missing, add them to the form. This may involve editing the form layout or the associated text elements in the SAP system.
  Use transaction codes like SFP (Form Builder) or SMARTFORMS (Smart Forms) to edit the forms.
  
  
  
  Review Documentation:
  
  Check the documentation for the specific claims process to ensure that you are aware of all required text elements.
  Consult with your compliance or regulatory team to ensure that the form meets all necessary requirements.
  
  
  
  Test the Form:
  
  After making changes, test the form to ensure that it processes correctly without generating the CLAIM012 error.
  Use the appropriate transaction to simulate the claims process and verify that the form is functioning as expected.
  
  
  
  Consult SAP Notes:
  
  Look for any relevant SAP Notes or updates that may address this specific error or provide guidance on required text elements for forms.
  
  
  
  Seek Help from SAP Support:
  
  If the issue persists, consider reaching out to SAP support for assistance. They may provide insights or patches that can resolve the issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SFP for Form Builder, SMARTFORMS for Smart Forms, and SE78 for SAPscript forms.
  Documentation: Review SAP documentation related to Claims Management and form configuration for best practices and guidelines.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and rectify the cause of the CLAIM012 error in your SAP system.