How To Fix CLAIM007 - Error when sending mail

CLAIM007 - Overview

• Message type: E = Error

• Message class: CLAIM - Messages for Claims Management

• Message number: 007

• Message text: Error when sending mail

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CLAIM007 - Error when sending mail ?

  The SAP error message CLAIM007 typically indicates an issue related to sending emails from the SAP system. This error can arise due to various reasons, including configuration issues, missing parameters, or problems with the email server. Here’s a breakdown of potential causes, solutions, and related information:
  Causes of CLAIM007 Error
  
  
  Email 
  Configuration Issues: The SAP system may not be properly configured to send emails. This includes settings in transaction SCOT (SAPconnect) or SOST (Send Requests).
  
  
  SMTP Server Problems: The SMTP server settings may be incorrect, or the server may be down or unreachable.
  
  
  Missing or Incorrect Email Addresses: The email address specified in the sending function may be invalid or incorrectly formatted.
  
  
  Authorization Issues: The user may not have the necessary authorizations to send emails.
  
  
  Network Issues: There may be network connectivity problems preventing the SAP system from reaching the SMTP server.
  
  
  Mail Queue Issues: There may be issues with the mail queue in transaction SOST, such