How To Fix CLAIM006 - The combination of sales order and delivery is not allowed

CLAIM006 - Overview

• Message type: E = Error

• Message class: CLAIM - Messages for Claims Management

• Message number: 006

• Message text: The combination of sales order and delivery is not allowed

What causes this issue?

You can access claims using either sales orders or deliveries. You have
specified both numbers. You have specified both numbers. The system
checks whether the specifed sales order number agrees with the sales
order referred to in the delivery.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Remove either the sales order number or the delivery number entry.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CLAIM006 - The combination of sales order and delivery is not allowed ?

  The SAP error message CLAIM006, which states "The combination of sales order and delivery is not allowed," typically occurs in the context of processing claims or returns in the SAP system. This error indicates that there is an issue with the relationship between the sales order and the delivery document in the system. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Mismatch in Document Types: The sales order and delivery may not be compatible due to different document types or statuses.
  Delivery Not Linked to Sales Order: The delivery document may not be correctly linked to the sales order, or it may have been created for a different sales order.
  Status Issues: The sales order or delivery may be in a status that does not allow for the processing of claims or returns.
  
  Configuration Issues: There may be configuration settings in the SAP system that restrict the combination of sales orders and