How To Fix CLAIM004 - Business documents can only be attached if numbers allocated early


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CLAIM - Messages for Claims Management

  • Message number: 004

  • Message text: Business documents can only be attached if numbers allocated early

  • Show details Hide details
  • What causes this issue?

    You have not set the <LS>Early Number Allocation</> indicator for the
    notification type you are using.
    However, you can only attach business documents to claims for which a
    notification number has been determined.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Go to Customizing for the relevant notification type and set the early
    number allocation indicator.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CLAIM004 - Business documents can only be attached if numbers allocated early ?

    The SAP error message CLAIM004 indicates that business documents can only be attached if the numbers have been allocated early in the process. This error typically arises in the context of managing claims or business documents within the SAP system, particularly when dealing with attachments or references to documents that are expected to be linked to a specific claim or transaction.

    Cause:

    1. Number Assignment Timing: The error suggests that the system requires that the document numbers (or claim numbers) be assigned before any attachments can be made. If the system detects that the number assignment has not occurred at the appropriate time, it will trigger this error.
    2. Configuration Issues: There may be configuration settings in the SAP system that dictate when and how document numbers are assigned, which could lead to this error if not set up correctly.
    3. Process Flow: The business process flow may not be followed correctly, leading to attempts to attach documents before the necessary numbers are allocated.

    Solution:

    1. Check Number Assignment: Ensure that the claim or business document number has been allocated before attempting to attach any documents. This may involve reviewing the steps taken in the process to confirm that the number assignment occurred as expected.
    2. Review Configuration: If you have access to the configuration settings, check the settings related to document number assignment in the relevant module (e.g., Claims Management). Ensure that the settings align with your business process requirements.
    3. Follow Correct Process Flow: Make sure that the process flow is being followed correctly. If there are specific steps that need to be completed before attaching documents, ensure that those steps are not skipped.
    4. Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the CLAIM004 error. This may provide additional context or steps to resolve the issue.
    5. Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support or your internal SAP team for assistance. They may have more insights into the specific configuration or process issues that could be causing this error.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide updates or patches that could resolve the issue.
    • User Forums: Engage with SAP user communities or forums where similar issues may have been discussed. Other users may have encountered the same error and can share their solutions.
    • Training and Documentation: Ensure that users involved in the claims process are adequately trained on the system and understand the importance of following the correct sequence of actions.

    By addressing the underlying causes and following the appropriate steps, you should be able to resolve the CLAIM004 error and successfully attach business documents in SAP.

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