How To Fix CL_TM_SIC_FWS_INT031 - TM office &1 and ERP office &2 differ from BSG office &3; See note &4

SAP Error Message - Details

• Message type: E = Error

• Message class: CL_TM_SIC_FWS_INT -

• Message number: 031

• Message text: TM office &1 and ERP office &2 differ from BSG office &3; See note &4

What causes this issue?

In table <AB>TCM_C_SLS_MAP</>, for the selected TM office the specified
ERP office is not the same as the BSG office specified in the TM
organizational model.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Specify the correct ERP office for the TM organizational model. For more
information see Customizing under<LS> Integration with Other SAP
Components</> -> <LS>Transportation Management</> -> <LS>Invoice
Integration</> -> <LS>Billing</> -> <LS>Mapping of Organizational Units
</>-> <LS>Assign Organizational Units for Sales and Distribution</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CL_TM_SIC_FWS_INT031 - TM office &1 and ERP office &2 differ from BSG office &3; See note &4 ?

  The SAP error message CL_TM_SIC_FWS_INT031 indicates a mismatch between the office settings in the Transportation Management (TM) system and the ERP system. Specifically, it points out that the TM office and ERP office differ from the Business System Group (BSG) office. This can lead to issues in data consistency and integration between the systems.
  Cause:
  
  Configuration Mismatch: The offices defined in the TM system do not match those defined in the ERP system. This can happen if the configuration settings were not aligned during the setup of the systems.
  Data Inconsistency: There may be inconsistencies in the master data or configuration settings between the TM and ERP systems.
  Transport Requests: If changes were made in one system and not transported to the other, this could lead to discrepancies.
  
  Solution:
  
  Check Configuration: Verify the configuration settings for the offices in both the TM and ERP systems. Ensure that the office IDs and their corresponding settings are consistent across both systems.
  Update Master Data: If there are discrepancies in the master data, update the relevant records in either the TM or ERP system to ensure they match.
  Transport Changes: If changes were made in one system, ensure that they are properly transported to the other system to maintain consistency.
  Refer to SAP Notes: The error message references a specific SAP note (indicated by &4). Check this note for detailed information and guidance on resolving the issue. SAP notes often contain specific instructions or patches that can help resolve known issues.
  
  Related Information:
  
  SAP Documentation: Review the official SAP documentation for both TM and ERP to understand how office settings are configured and how they interact.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify and resolve the cause of the error message CL_TM_SIC_FWS_INT031.