How To Fix CL_CRM_PS_4S103 - Error while reading business transaction data

SAP Error Message - Details

• Message type: E = Error

• Message class: CL_CRM_PS_4S - Messages for Social Service

• Message number: 103

• Message text: Error while reading business transaction data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CL_CRM_PS_4S103 - Error while reading business transaction data ?

  The SAP error message CL_CRM_PS_4S103 typically indicates an issue related to reading business transaction data in the SAP Customer Relationship Management (CRM) system. This error can arise due to various reasons, including data inconsistencies, missing configurations, or issues with the underlying database.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies in the business transaction data that prevent it from being read correctly.
  Missing or Incorrect Configuration: The configuration settings for the business transaction might be incomplete or incorrect.
  Authorization Issues: The user may not have the necessary authorizations to access the business transaction data.
  Database Issues: There could be issues with the database, such as corruption or connectivity problems.
  Custom Code or Enhancements: If there are custom developments or enhancements in the system, they might be causing conflicts or errors.
  
  Solutions:
  
  Check Data Consistency: Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check the relevant tables for inconsistencies. You may need to run consistency checks or repair tools provided by SAP.
  Review Configuration: Ensure that all necessary configurations for the business transaction are correctly set up. This may involve checking customizing settings in the CRM module.
  Authorization Check: Verify that the user encountering the error has the appropriate authorizations to access the business transaction data. You can use transaction SU53 to analyze authorization issues.
  Database Health Check: Check the database for any issues. This may involve working with your database administrator to ensure that the database is functioning correctly and that there are no connectivity issues.
  Debugging Custom Code: If there are custom developments, consider debugging the code to identify any potential issues that may be causing the error.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11, SE16, SU53, and ST22 (Dump Analysis) for troubleshooting.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including the context in which it occurs and any relevant logs or dumps.
  Documentation: Review SAP documentation related to CRM business transactions for any specific requirements or configurations that may be relevant to your scenario.
  
  By following these steps, you should be able to identify the root cause of the CL_CRM_PS_4S103 error and implement an appropriate solution.