Message type: E = Error
Message class: CL_CRM_PS_4S - Messages for Social Service
Message number: 101
Message text: Manual entitlement calculation required
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CL_CRM_PS_4S101
- Manual entitlement calculation required ?The SAP error message CL_CRM_PS_4S101 indicates that a manual entitlement calculation is required in the context of SAP Customer Relationship Management (CRM) and its integration with other modules, such as SAP Convergent Charging or SAP Convergent Invoicing. This error typically arises when the system cannot automatically determine the entitlements for a particular transaction or service.
Cause: Missing Data: The system may lack the necessary data to perform an automatic entitlement calculation. This could be due to incomplete or incorrect master data, such as customer information, product details, or service agreements.
Configuration Issues: There may be configuration settings in the CRM system that prevent automatic calculations from occurring. This could include settings related to entitlement management or service contracts. Complex Scenarios: In some cases, the entitlement calculation may involve complex business rules or conditions that the system cannot resolve automatically. System Limitations: Certain scenarios may be outside the scope of the automated entitlement calculation capabilities of
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