How To Fix CL866 - Data on presentation server: server is ignored

SAP Error Message - Details

• Message type: E = Error

• Message class: CL - Classification

• Message number: 866

• Message text: Data on presentation server: server is ignored

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CL866 - Data on presentation server: server is ignored ?

  The SAP error message CL866 ("Data on presentation server: server is ignored") typically occurs when there is an issue with the data being processed on the presentation server (the client machine) in an SAP environment. This error can arise in various scenarios, often related to file uploads or downloads, and it indicates that the system is unable to access or process the data from the specified presentation server.
  Causes:
  
  File Path Issues: The file path specified for the upload or download may be incorrect or inaccessible.
  File Permissions: The user may not have the necessary permissions to access the file on the presentation server.
  Network Issues: There may be network connectivity problems between the SAP application server and the presentation server.
  File Format: The file format may not be supported or may be corrupted.
  SAP GUI Configuration: There may be issues with the configuration of the SAP GUI or the client settings.
  
  Solutions:
  
  Check File Path: Ensure that the file path specified in the transaction is correct and that the file exists at that location.
  Verify Permissions: Check the file permissions to ensure that the user has the necessary rights to access the file.
  Network Connectivity: Test the network connection between the client and the SAP server to ensure there are no connectivity issues.
  File Format: Verify that the file format is supported by the SAP transaction you are using. If the file is corrupted, try using a different file.
  SAP GUI Settings: Review the SAP GUI settings and ensure that they are correctly configured. You may also try restarting the SAP GUI or the client machine.
  Use Alternative Methods: If the issue persists, consider using alternative methods for data transfer, such as using the SAP Data Services or other integration tools.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as AL11 (to check the directory structure) or SM37 (to check job logs).
  Logs and Traces: Review system logs and traces for more detailed error messages that may provide additional context for the issue.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.