How To Fix CL865 - Data on local application server: server is ignored

SAP Error Message - Details

• Message type: E = Error

• Message class: CL - Classification

• Message number: 865

• Message text: Data on local application server: server is ignored

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CL865 - Data on local application server: server is ignored ?

  The SAP error message CL865 indicates that data on the local application server is being ignored. This typically occurs in scenarios where the system is configured to use a specific application server, but the data is not available or is not being processed correctly on that server.
  Cause:
  
  Server Configuration: The application server may not be properly configured to handle the data or the request being made.
  Data Availability: The data that the application is trying to access may not be available on the local server, leading to it being ignored.
  Load Balancing: If the system is set up with multiple application servers, the load balancing mechanism may direct requests to a server that does not have the required data.
  Network Issues: There may be network issues preventing the local server from accessing the required data from other servers.
  Session Management: The session may be incorrectly managed, leading to the local server not being able to retrieve the necessary data.
  
  Solution:
  
  Check Server Configuration: Ensure that the application server is correctly configured to handle the data. This includes checking the instance profile and ensuring that the necessary services are running.
  Data Availability: Verify that the required data is available on the local application server. If not, consider replicating the data or adjusting the configuration to point to the correct server.
  Review Load Balancing Settings: If using a load balancer, check the settings to ensure that requests are being directed to the appropriate server that has the required data.
  Network Troubleshooting: Investigate any network issues that may be affecting the communication between servers. This may involve checking firewalls, network routes, and connectivity.
  Session Management: Review session management settings to ensure that sessions are being handled correctly and that the local server can access the necessary data.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  System Logs: Review system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the issue.
  Transaction Codes: Use transaction codes like SM51 (to view application servers) and SM66 (to monitor global work processes) to gather more information about the server status and workload.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.