How To Fix CL850 - Directory & could not be opened

SAP Error Message - Details

• Message type: E = Error

• Message class: CL - Classification

• Message number: 850

• Message text: Directory & could not be opened

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CL850 - Directory & could not be opened ?

  The SAP error message CL850, which states that a directory could not be opened, typically indicates an issue with accessing a specific directory on the server where the SAP system is running. This can occur for various reasons, and understanding the cause is essential for finding a solution.
  Causes:
  
  Directory Does Not Exist: The specified directory may not exist on the server.
  Insufficient Permissions: The user or the SAP system may not have the necessary permissions to access the directory.
  File System Issues: There may be issues with the underlying file system, such as corruption or unavailability.
  Configuration Errors: Incorrect configuration settings in the SAP system regarding the directory path.
  Network Issues: If the directory is on a network drive, there may be connectivity issues.
  
  Solutions:
  
  
  Verify Directory Existence:
  
  Check if the directory specified in the error message actually exists on the server. If it does not, create it or correct the path in the configuration.
  
  
  
  Check Permissions:
  
  Ensure that the user under which the SAP system is running has the necessary read/write permissions for the directory. You may need to adjust the permissions accordingly.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings in the SAP system (e.g., transaction codes like AL11 for directory listings) to ensure that the directory path is correctly specified.
  
  
  
  File System Check:
  
  If there are indications of file system issues, perform a check on the file system to ensure it is healthy and accessible.
  
  
  
  Network Connectivity:
  
  If the directory is located on a network drive, ensure that the network connection is stable and that the drive is accessible.
  
  
  
  SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that resolve known issues.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like AL11 (to view directories) and SM37 (to check job logs) for troubleshooting.
  SAP Basis Team: If you are unable to resolve the issue, it may be necessary to involve your SAP Basis team or system administrator, as they will have the necessary access and expertise to diagnose server-level issues.
  Logs: Review system logs (e.g., using transaction SM21) for any additional error messages or warnings that could provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the CL850 error and implement a suitable solution.