How To Fix CKMLGRIR028 - Purchase order item cannot be processed

SAP Error Message - Details

• Message type: E = Error

• Message class: CKMLGRIR - GR/IR Account Maintenance

• Message number: 028

• Message text: Purchase order item cannot be processed

What causes this issue?

Purchase order &V1&,item &V2& involves a purchase order for external
service for which the process 'invoice receipt before goods receipt' is
intended.

System Response

Order items that use the above process or have been created with the
corresponding indicator cannot at present be processed using transaction
MR11.

How to fix this error?

To clear the GR/IR clearing account and complete the purchase order
history, you can either post a credit memo where there is an invoice
surplus, or an invoice where there is a goods receipt surplus using
transaction MIRO. The invoice document quantity should correspond to the
difference between the total of the goods receipts and the total of the
invoice receipts. The invoice amount ought to be 0 (zero).

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CKMLGRIR028 - Purchase order item cannot be processed ?

  The SAP error message CKMLGRIR028, which states "Purchase order item cannot be processed," typically occurs in the context of the Material Ledger and the Goods Receipt/Invoice Receipt (GR/IR) process. This error can arise due to various reasons related to the configuration or data integrity in the system. Below are some common causes, potential solutions, and related information for this error:
  Causes:
  
  Missing or Incorrect Purchase Order Data: The purchase order item may not exist, or there may be discrepancies in the data associated with the purchase order.
  Material Ledger Configuration: The Material Ledger may not be properly configured for the relevant company code or plant.
  GR/IR Account Issues: There may be issues with the GR/IR account settings, such as incorrect account assignments or missing account determination.
  Currency Issues: Currency mismatches between the purchase order and the invoice can lead to processing errors.
  Status of Purchase Order: The purchase order item may be in a status that does not allow processing (e.g., blocked, completed).
  Document Type Restrictions: Certain document types may have restrictions that prevent processing.
  
  Solutions:
  
  Check Purchase Order: Verify that the purchase order exists and is correctly configured. Ensure that the item is not blocked or completed.
  Review Material Ledger Settings: Ensure that the Material Ledger is activated for the relevant company code and that all necessary settings are correctly configured.
  Examine GR/IR Account Configuration: Check the configuration of the GR/IR accounts in the system. Ensure that the correct accounts are assigned and that there are no discrepancies.
  Currency Consistency: Ensure that the currency used in the purchase order matches the currency used in the invoice. If there are discrepancies, they need to be resolved.
  Check Document Types: Review the document types involved in the transaction to ensure that they are allowed for the processing you are attempting.
  Consult SAP Notes: Search for relevant SAP Notes that may address this specific error message. SAP frequently updates its knowledge base with solutions for known issues.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as ME23N (Display Purchase Order), MIGO (Goods Movement), or MRBR (Release Blocked Invoices) to investigate the issue further.
  SAP Support: If the issue persists after checking the above points, consider reaching out to SAP Support for assistance. They can provide more detailed insights based on your specific system configuration and version.
  Documentation: Review SAP documentation related to the Material Ledger and GR/IR processes for additional context and troubleshooting steps.
  
  By following these steps, you should be able to identify the root cause of the CKMLGRIR028 error and implement a suitable solution.