How To Fix CK570 - All servers have errors or are inactive


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CK - Product Costing Messages

  • Message number: 570

  • Message text: All servers have errors or are inactive

  • Show details Hide details
  • What causes this issue?

    All servers that were being used for parallel processing have received
    the status 'error' or 'inactive' since they were released. The last
    error that occurred was:
    "&v1&"

    System Response

    The run is terminated.

    How to fix this error?

    If the above error resulted from temporary network problems, you can
    attempt to start the run at a later time.
    Otherwise, you should notify your system administrator.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CK570 - All servers have errors or are inactive ?

    The SAP error message CK570, which states "All servers have errors or are inactive," typically occurs in the context of the SAP Controlling (CO) module, particularly when dealing with the Product Costing functionality. This error indicates that the system is unable to process a costing run because all the servers that are supposed to handle the request are either experiencing errors or are not active.

    Causes:

    1. Server Issues: The application servers that are responsible for processing the costing run may be down or not responding.
    2. Configuration Problems: There may be issues with the configuration of the costing run or the related settings in the SAP system.
    3. Lock Entries: There could be lock entries that prevent the costing run from being processed.
    4. System Load: High system load or performance issues may cause the servers to become unresponsive.
    5. Authorization Issues: The user may not have the necessary authorizations to execute the costing run.

    Solutions:

    1. Check Server Status: Verify the status of the application servers in the SAP system. You can do this using transaction code SM51 to see if all servers are active and functioning properly.
    2. Review Logs: Check the system logs for any errors or warnings that might indicate why the servers are inactive. Use transaction code SM21 to view the system log.
    3. Restart Servers: If any servers are down, consider restarting them or contacting your system administrator to resolve the issue.
    4. Check Configuration: Review the configuration settings related to the costing run. Ensure that all necessary parameters are correctly set.
    5. Clear Lock Entries: Use transaction code SM12 to check for and delete any lock entries that may be causing the issue.
    6. Monitor System Performance: If the issue is related to system load, consider monitoring the performance and optimizing the system if necessary.
    7. User Authorizations: Ensure that the user executing the costing run has the appropriate authorizations. You can check this using transaction code SU53 after the error occurs.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CK11N (Create Cost Estimate), CK40N (Costing Run), SM51 (List of SAP Servers), SM21 (System Log), and SM12 (Display and Delete Lock Entries).
    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Documentation: Review the SAP documentation related to Product Costing and costing runs for best practices and configuration guidelines.

    If the issue persists after trying the above solutions, it may be necessary to escalate the problem to your SAP Basis team or SAP support for further investigation.

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