How To Fix CK569 - Server & is not responding

SAP Error Message - Details

• Message type: E = Error

• Message class: CK - Product Costing Messages

• Message number: 569

• Message text: Server & is not responding

What causes this issue?

Destination &v1& is not responding.
The block of materials that were being processed when the error
occurred begins with material/plant &v2& and ends with material/plant
&v3&.

System Response

The system ends the costing run.

How to fix this error?

Execute the costing run again. The system will only process the
materials that could not yet be released. If the error recurs, you can
identify the material causing it by reducing the number of materials
for each accounting document to one.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CK569 - Server & is not responding ?

  The SAP error message CK569, which states "Server & is not responding," typically indicates that there is a communication issue between the SAP application and the server that is supposed to handle the request. This can occur in various contexts, such as during the execution of a transaction or when trying to access certain functionalities within the SAP system.
  Causes:
  
  Network Issues: There may be network connectivity problems between the client and the server.
  Server Down: The server that is supposed to process the request may be down or not running.
  Timeouts: The request may be timing out due to long processing times or server overload.
  Configuration Issues: Incorrect configuration settings in the SAP system or the server can lead to communication failures.
  Resource Limitations: The server may be running out of resources (CPU, memory, etc.), causing it to become unresponsive.
  Firewall or Security Settings: Firewalls or security settings may be blocking the communication between the client and the server.
  
  Solutions:
  
  Check Server Status: Verify if the server is up and running. You can do this by checking the server logs or using monitoring tools.
  Network Connectivity: Ensure that there are no network issues. You can use tools like ping or tracert to check connectivity to the server.
  Increase Timeout Settings: If the issue is related to timeouts, consider increasing the timeout settings in the SAP configuration.
  Review Configuration: Check the configuration settings in both the SAP system and the server to ensure they are correct.
  Resource Monitoring: Monitor the server's resource usage to identify any bottlenecks. If the server is overloaded, consider scaling up resources or optimizing the workload.
  Firewall Settings: Review firewall and security settings to ensure that they are not blocking the necessary ports for communication.
  Restart Services: If the server is unresponsive, restarting the relevant services or the server itself may resolve the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the CK569 error. SAP frequently updates its knowledge base with solutions for common problems.
  System Logs: Review system logs (such as the developer trace files) for more detailed error messages that can provide additional context.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your IT support team or SAP Basis team for further investigation.