How To Fix CK298 - Internal error: incorrect call during routing selection

SAP Error Message - Details

• Message type: E = Error

• Message class: CK - Product Costing Messages

• Message number: 298

• Message text: Internal error: incorrect call during routing selection

What causes this issue?

Internal error.

How to fix this error?

INCLUDE 'NA_CKSYSAD' OBJECT TEXT ID ST

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CK298 - Internal error: incorrect call during routing selection ?

  The SAP error message CK298, which states "Internal error: incorrect call during routing selection," typically occurs in the context of the SAP Controlling (CO) module, particularly when dealing with product costing and routing selection processes. This error can arise due to various reasons, including configuration issues, data inconsistencies, or bugs in the system.
  Causes:
  
  Configuration Issues: Incorrect settings in the routing or costing configuration can lead to this error. This includes missing or incorrect routing data for the material being processed.
  Data Inconsistencies: If there are inconsistencies in the master data (like material master, routing, or work center), it can trigger this error.
  Missing or Incorrect Routing: If the system cannot find a valid routing for the material or if the routing is not properly maintained, it may lead to this error.
  System Bugs: Occasionally, this error can be caused by bugs in the SAP system, especially if you are using an older version or have not applied the latest patches.
  
  Solutions:
  
  Check Routing Data: Verify that the routing for the material in question is correctly maintained. Ensure that all necessary operations and sequences are defined.
  Review Configuration: Check the configuration settings in the controlling module, particularly those related to product costing and routing. Ensure that all necessary parameters are set correctly.
  Validate Master Data: Ensure that the material master, work center, and other related master data are correctly maintained and consistent.
  Check for Notes and Patches: Look for SAP Notes related to this error message. SAP frequently releases notes that address known issues and bugs. Applying the latest patches or updates may resolve the issue.
  Debugging: If you have access to debugging tools, you can analyze the program flow to identify where the incorrect call is being made. This may require assistance from a technical consultant.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including transaction codes, steps to reproduce the error, and any relevant logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CK11N (Create Cost Estimate with Quantity Structure) and CK40N (Change Cost Estimate).
  SAP Notes: Search the SAP Support Portal for notes related to CK298 or similar errors. This can provide insights into known issues and fixes.
  Documentation: Review SAP documentation on product costing and routing to ensure that you are following best practices in your configuration and data maintenance.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the CK298 error in your SAP system.