How To Fix CIWB_UI007 - Press Refresh to get the current data

SAP Error Message - Details

• Message type: E = Error

• Message class: CIWB_UI -

• Message number: 007

• Message text: Press Refresh to get the current data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CIWB_UI007 - Press Refresh to get the current data ?

  The SAP error message CIWB_UI007, which states "Press Refresh to get the current data," typically occurs in the context of SAP applications that involve user interfaces, such as SAP Fiori or SAP GUI. This message indicates that the data displayed in the user interface is outdated or not synchronized with the backend system.
  Cause:
  
  Data Refresh Requirement: The data displayed in the UI may have changed in the backend system due to updates, transactions, or other user actions. The UI is not automatically updated to reflect these changes.
  Session Timeout: If the user has been inactive for a while, the session may have timed out, leading to stale data being displayed.
  Network Issues: Temporary network issues may prevent the UI from fetching the latest data from the backend.
  Caching: The application may be using cached data, which can lead to discrepancies between the UI and the actual data in the backend.
  
  Solution:
  
  Press Refresh: The immediate solution is to follow the instruction in the error message and press the "Refresh" button in the UI. This action will trigger a new request to the backend to fetch the latest data.
  Check Session Status: If the issue persists, check if your session is still active. If it has timed out, you may need to log in again.
  Clear Cache: If you suspect that cached data is causing the issue, try clearing the browser cache or the application cache, depending on the environment you are using.
  Network Connectivity: Ensure that your network connection is stable and that there are no issues preventing communication with the SAP backend.
  Consult IT Support: If the problem continues after trying the above solutions, it may be necessary to consult your IT support team or SAP Basis team to investigate further.
  
  Related Information:
  
  User Training: Ensure that users are trained on how to refresh data in the application and understand the importance of keeping data current.
  System Monitoring: Regularly monitor the system for performance issues that may lead to data synchronization problems.
  SAP Notes: Check for any relevant SAP Notes or updates that may address known issues related to this error message.
  Documentation: Refer to the official SAP documentation for the specific application you are using to understand how data synchronization is handled.
  
  By following these steps, you should be able to resolve the CIWB_UI007 error and ensure that your SAP application displays the most current data.