How To Fix CID511 - Actual Mandate record should be supplied with Original Mandate record

CID511 - Overview

• Message type: E = Error

• Message class: CID - COPC IDOC Messages

• Message number: 511

• Message text: Actual Mandate record should be supplied with Original Mandate record

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CID511 - Actual Mandate record should be supplied with Original Mandate record ?

  The SAP error message CID511, which states "Actual Mandate record should be supplied with Original Mandate record," typically occurs in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This error indicates that there is a mismatch or missing information regarding the mandate records that are required for processing payments or transactions.
  
  Cause:
  The error is usually caused by one of the following issues:
  
  
  Missing Original Mandate Record: The system expects an original mandate record to be present when processing an actual mandate. If the original mandate is not provided, the system cannot validate or process the actual mandate.
  
  
  Incorrect Data Entry: There may be incorrect or incomplete data entered in the mandate records, leading to a failure in linking the actual mandate to its original counterpart.
  
  
  
  Configuration Issues: There might be configuration settings in the SAP system that are not correctly set up to handle mandates, leading