How To Fix CID341 - SEPA DD: Account holder ID must be provided


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CID - COPC IDOC Messages

  • Message number: 341

  • Message text: SEPA DD: Account holder ID must be provided

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  • What is the cause and solution for SAP error message CID341 - SEPA DD: Account holder ID must be provided ?

    The SAP error message CID341, which states "SEPA DD: Account holder ID must be provided," typically occurs in the context of processing SEPA Direct Debits (SEPA DD) in SAP systems. This error indicates that the system requires an account holder ID to be specified for the direct debit transaction, but it has not been provided.

    Cause:

    1. Missing Account Holder ID: The most common cause of this error is that the account holder ID (which is usually the unique identifier for the customer or vendor associated with the bank account) has not been entered in the relevant master data or transaction.
    2. Incorrect Configuration: There may be issues with the configuration of the SEPA Direct Debit settings in the SAP system, leading to the requirement for an account holder ID not being met.
    3. Data Entry Errors: There could be a data entry error where the account holder ID was supposed to be filled but was left blank or incorrectly entered.

    Solution:

    1. Check Master Data: Ensure that the master data for the customer or vendor involved in the transaction includes a valid account holder ID. This can typically be found in the customer or vendor master records.

      • Navigate to the relevant transaction (e.g., XD02 for customers or XK02 for vendors) and verify that the account holder ID is filled in the appropriate field.
    2. Update Transaction Data: If you are processing a direct debit transaction, ensure that the account holder ID is provided in the transaction data. This may involve editing the payment proposal or direct debit request to include the necessary information.

    3. Review SEPA Configuration: Check the configuration settings for SEPA Direct Debits in your SAP system. Ensure that all required fields are correctly set up and that the account holder ID is marked as mandatory if needed.

      • This can be done in the transaction OBPM1 (for payment methods) or OBPM2 (for payment method configuration).
    4. Consult Documentation: If the issue persists, refer to SAP documentation or support notes related to SEPA Direct Debits for any additional requirements or troubleshooting steps.

    5. Contact SAP Support: If you are unable to resolve the issue through the above steps, consider reaching out to SAP support for further assistance, especially if this is a recurring issue or if it affects multiple transactions.

    Related Information:

    • SEPA Direct Debit: SEPA (Single Euro Payments Area) Direct Debit is a payment method that allows businesses to collect payments from customers' bank accounts in the Eurozone.
    • Account Holder ID: This is typically a unique identifier for the account holder, which may be linked to the customer or vendor master data in SAP.
    • SAP Transactions: Familiarize yourself with relevant SAP transactions for managing customer and vendor data, as well as payment processing.

    By ensuring that the account holder ID is correctly provided and configured, you should be able to resolve the CID341 error and successfully process SEPA Direct Debit transactions.

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