How To Fix CICL001 - Maintenance package invalid on key date

SAP Error Message - Details

• Message type: E = Error

• Message class: CICL - Messages for Class for Maintenance Packages

• Message number: 001

• Message text: Maintenance package invalid on key date

INCLUDE NA_OBJ_STICHUN OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

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• What is the cause and solution for SAP error message CICL001 - Maintenance package invalid on key date ?

  The SAP error message CICL001: Maintenance package invalid on key date typically occurs when there is an issue with the maintenance package assigned to a particular object or configuration in the SAP system. This error is often related to the configuration of the system, particularly in the context of the SAP Customer Interaction Center (CIC) or similar modules.
  Cause:
  
  Invalid Maintenance Package: The maintenance package assigned to a specific object is not valid for the key date being referenced. This could happen if the maintenance package has been deleted, expired, or not properly assigned.
  Key Date Issues: The key date being used for the operation may not align with the validity period of the maintenance package.
  Configuration Errors: There may be configuration errors in the system that lead to the maintenance package not being recognized as valid.
  Transport Issues: If the maintenance package was transported from another system, there may have been issues during the transport process that caused the package to become invalid.
  
  Solution:
  
  Check Maintenance Package Validity: Verify the validity of the maintenance package assigned to the object. You can do this by checking the configuration settings in the relevant transaction codes (e.g., SPRO).
  Adjust Key Date: If possible, adjust the key date to a period where the maintenance package is valid.
  Reassign Maintenance Package: If the maintenance package is indeed invalid, consider reassigning a valid maintenance package to the object in question.
  Review Configuration: Go through the configuration settings to ensure that everything is set up correctly and that there are no discrepancies.
  Transport Logs: If the issue arose after a transport, check the transport logs for any errors or warnings that might indicate what went wrong during the transport process.
  Consult Documentation: Refer to SAP documentation or notes related to the specific module you are working with for any additional guidance or known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for configuration), SE09/SE10 (for transport management), and others that may be relevant to your specific SAP environment.
  SAP Notes: Search for SAP Notes related to the error message or the specific module you are working with. SAP Notes often provide solutions or workarounds for known issues.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.