How To Fix CIC027 - Internal error in the Business Data Display component, no data found

CIC027 - Overview

• Message type: E = Error

• Message class: CIC - Customer Interaction Center Framework

• Message number: 027

• Message text: Internal error in the Business Data Display component, no data found

What causes this issue?

An internal program error occurred.

System Response

The program cannot be continued.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CIC027 - Internal error in the Business Data Display component, no data found ?

  The SAP error message CIC027, which states "Internal error in the Business Data Display component, no data found," typically occurs in the context of the SAP Customer Interaction Center (CIC) or when using the Business Data Display (BDD) component. This error indicates that the system encountered an internal issue while trying to retrieve or display data.
  Causes:
  
  Data Availability: The most common cause is that there is no data available for the specific criteria or parameters being used in the query.
  
  Configuration Issues: Incorrect configuration settings in the CIC or BDD components can lead to this error.
  Authorization Issues: The user may not have the necessary authorizations to access the data being requested.
  System Bugs: There may be bugs or inconsistencies in the SAP system that lead to this internal error.
  Database Issues: Problems with the underlying database, such as connectivity issues or data corruption, can also trigger this error.
  
  Solutions:
  
  Check Data Availability: Verify that the data