How To Fix CIAP120 - You cannot cancel the record

SAP Error Message - Details

• Message type: E = Error

• Message class: CIAP - CIAP Message Class

• Message number: 120

• Message text: You cannot cancel the record

What causes this issue?

You are trying to cancel a record that cannot be cancelled.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check if one of the following situations is true for the record you are
trying to cancel:
The record was retired
The record has credited quotas
The record was manually suspended
The finalized asset record was created using the standard creation
process
The record is in transit
Via
<DS:TRAN.CIAP_REPORT>Display CIAP Records DATA report</> you can only
cancel records that have been created using the
<DS:TRAN.CIAP_LOAD>Load CIAP Records</> report or the CIAP BAPI.
Note that the cancellation of records created using the standard nota
fiscal creation process are allowed only via BAPI.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CIAP120 - You cannot cancel the record ?

  The SAP error message CIAP120, which states "You cannot cancel the record," typically occurs in the context of the SAP system when a user attempts to cancel a record that is not eligible for cancellation. This can happen in various modules, such as Asset Accounting (FI-AA) or other areas where records are maintained.
  Causes:
  
  Record Status: The record you are trying to cancel may be in a status that does not allow for cancellation. For example, if the record has already been posted to a financial statement or has been processed in a way that locks it for further changes.
  Dependencies: There may be dependencies or linked transactions that prevent the cancellation of the record. For instance, if the record is part of a larger transaction that has already been completed.
  Authorization Issues: The user may not have the necessary authorizations to perform the cancellation.
  System Settings: Certain system settings or configurations may restrict the ability to cancel records under specific conditions.
  
  Solutions:
  
  Check Record Status: Verify the status of the record you are trying to cancel. If it is already processed or locked, you may need to take additional steps to reverse or adjust the transaction instead of canceling it.
  Review Dependencies: Look for any linked transactions or dependencies that may be preventing the cancellation. You may need to reverse or adjust those transactions first.
  Authorization Check: Ensure that you have the necessary permissions to cancel the record. If not, contact your system administrator to obtain the required authorizations.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the transaction you are working with. There may be specific procedures or requirements for cancellation.
  Use Alternative Transactions: If cancellation is not possible, consider using alternative transactions to adjust or reverse the effects of the original record.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with the relevant transaction codes related to the record you are working with (e.g., AS02 for asset master data).
  SAP Notes: Check SAP Notes for any known issues or patches related to the error message CIAP120.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.