How To Fix CIAP072 - The outgoing nota fiscal/item does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CIAP - CIAP Message Class

  • Message number: 072

  • Message text: The outgoing nota fiscal/item does not exist

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CIAP072 - The outgoing nota fiscal/item does not exist ?

    The SAP error message CIAP072, which states "The outgoing nota fiscal/item does not exist," typically occurs in the context of Brazilian tax compliance, particularly when dealing with the Nota Fiscal (NF) system. This error indicates that the system cannot find the specified outgoing nota fiscal or item in the database.

    Causes:

    1. Missing Nota Fiscal: The nota fiscal that you are trying to reference may not have been created or may have been deleted.
    2. Incorrect Item Reference: The item you are trying to process may not be linked to the nota fiscal, or the item number may be incorrect.
    3. Data Synchronization Issues: There may be a delay or issue in data synchronization between different modules or systems.
    4. Authorization Issues: The user may not have the necessary permissions to access the nota fiscal or item.
    5. Configuration Issues: There may be configuration problems in the SAP system related to the Nota Fiscal setup.

    Solutions:

    1. Verify Nota Fiscal Creation: Check if the nota fiscal has been created in the system. You can do this by navigating to the relevant transaction (e.g., J1B1N for Nota Fiscal) and searching for the nota fiscal number.
    2. Check Item Details: Ensure that the item you are trying to reference is correctly linked to the nota fiscal. Verify the item number and its details.
    3. Review User Authorizations: Ensure that the user has the necessary permissions to access the nota fiscal and related items.
    4. Recreate Nota Fiscal: If the nota fiscal is missing, you may need to recreate it. Ensure that all required data is correctly entered.
    5. Consult Logs: Check the system logs for any additional error messages or warnings that may provide more context about the issue.
    6. Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP documentation for further assistance.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches and updates.
    • Documentation: Review the SAP documentation related to Nota Fiscal processing and configuration to ensure that all settings are correct.
    • Training: Ensure that users are trained on the proper procedures for creating and managing nota fiscais to minimize errors.

    By following these steps, you should be able to identify the cause of the CIAP072 error and implement a solution.

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