How To Fix CI_DRAFTPRD_MESSAGE396 - No product/plant records could be found that meet the selection criteria

SAP Error Message - Details

• Message type: E = Error

• Message class: CI_DRAFTPRD_MESSAGE -

• Message number: 396

• Message text: No product/plant records could be found that meet the selection criteria

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CI_DRAFTPRD_MESSAGE396 - No product/plant records could be found that meet the selection criteria ?

  The SAP error message CI_DRAFTPRD_MESSAGE396 indicates that the system could not find any product/plant records that match the selection criteria specified in your request. This error typically occurs in the context of product planning, material management, or inventory management processes.
  Causes:
  
  Incorrect Selection Criteria: The criteria you have entered (such as product number, plant code, or other filters) may not match any existing records in the database.
  Data Not Maintained: The product or plant you are trying to access may not have been set up correctly in the system. This could mean that the product is not assigned to the specified plant.
  Authorization Issues: You may not have the necessary permissions to view the records for the specified product or plant.
  Data Synchronization Issues: If the data is being pulled from a different system or if there are ongoing data updates, there may be a temporary inconsistency.
  Inactive or Deleted Records: The product or plant records may have been marked as inactive or deleted.
  
  Solutions:
  
  Verify Selection Criteria: Double-check the criteria you are using to ensure they are correct. Make sure you are using the right product number and plant code.
  Check Product/Plant Setup: Ensure that the product is correctly set up in the system for the specified plant. You can do this by checking the material master data (transaction code MM03).
  Review Authorizations: Ensure that you have the necessary authorizations to access the product/plant records. You may need to contact your SAP security team for assistance.
  Data Maintenance: If the product or plant is not set up, you may need to create or maintain the necessary records in the system.
  Consult with IT Support: If you suspect data synchronization issues or if the problem persists, consult your IT support team to investigate any underlying issues with the database or system configuration.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MM03 (Display Material), MM01 (Create Material), and MM02 (Change Material) to manage product data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation or user manuals related to product planning and material management for additional context and troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution. If the issue persists, consider reaching out to SAP support for further assistance.