How To Fix CI_DRAFTPRD_MESSAGE389 - Messages were triggered when processing product master data

SAP Error Message - Details

• Message type: E = Error

• Message class: CI_DRAFTPRD_MESSAGE -

• Message number: 389

• Message text: Messages were triggered when processing product master data

What causes this issue?

Messages were triggered when processing product master data.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

You can check the messages for the transactions in the application log
with number , or in the parameter table RETURNMESSAGES.

How to fix this error?

Check the application log. From the SAP Easy Access Menu, choose
<LS>Tools -> ALE -> Master Data Distribution -> Cross-Application ->
Material -> Application Log - Material Master Distribution -> Analyze
</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CI_DRAFTPRD_MESSAGE389 - Messages were triggered when processing product master data ?

  The SAP error message CI_DRAFTPRD_MESSAGE389 typically indicates that there is an issue with processing product master data, often related to inconsistencies or missing information in the data being processed. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Missing Required Fields: Certain mandatory fields in the product master data may not be filled out, leading to processing errors.
  Data Inconsistencies: There may be inconsistencies in the data, such as incorrect data types or formats.
  Authorization Issues: The user may not have the necessary permissions to process or modify the product master data.
  System Configuration: There may be issues with the configuration settings in the SAP system that affect how product master data is processed.
  Integration Issues: If the product master data is being integrated from another system, there may be issues with the data transfer or mapping.
  
  Solutions:
  
  Check Required Fields: Review the product master data to ensure that all mandatory fields are filled out correctly.
  Validate Data: Use data validation tools or reports in SAP to check for inconsistencies or errors in the data.
  Review Authorizations: Ensure that the user has the necessary authorizations to access and modify product master data.
  Configuration Review: Consult with your SAP Basis or configuration team to review the settings related to product master data processing.
  Integration Checks: If the data is coming from another system, verify the data transfer process and ensure that the mapping is correct.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes often provide specific guidance on how to resolve issues.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MM01 (Create Material), MM02 (Change Material), and MM03 (Display Material) to manage product master data.
  Documentation: Review SAP documentation related to product master data management for best practices and guidelines.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the CI_DRAFTPRD_MESSAGE389 error and implement a solution to resolve it.