How To Fix CI_DRAFTPRD_MESSAGE387 - The product does not exist in distribution chain &1 &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CI_DRAFTPRD_MESSAGE -

• Message number: 387

• Message text: The product does not exist in distribution chain &1 &2

What causes this issue?

The system could not transfer the sales text (parameter
MATERIALLONGTEXT) because the field TEXT_NAME contains a distribution
chain to which the product is not assigned.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Check whether the field TEXT_NAME in the parameter MATERIALLONGTEXT
contains the correct value. If it does, check whether the product has
been assigned to the distribution chain specified in field
MATERIALLONGTEXT-TEXT_NAME.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CI_DRAFTPRD_MESSAGE387 - The product does not exist in distribution chain &1 &2 ?

  The SAP error message CI_DRAFTPRD_MESSAGE387 indicates that a product does not exist in the specified distribution chain. This error typically arises in the context of materials management or sales and distribution processes when trying to access or manipulate product data that is not properly configured for the given distribution chain.
  Cause:
  
  Missing Product Master Data: The product (material) has not been created or activated in the specified distribution chain.
  Incorrect Distribution Chain: The distribution chain specified in the transaction does not match any existing distribution chain for the product.
  Data Inconsistency: There may be inconsistencies in the master data, such as missing views or incomplete data entries.
  Authorization Issues: The user may not have the necessary authorizations to view or manipulate the product in the specified distribution chain.
  
  Solution:
  
  
  Check Product Master Data:
  
  Go to the Material Master (transaction code MM03) and check if the product exists for the specified distribution chain (Sales Organization and Distribution Channel).
  If it does not exist, you may need to create it using transaction code MM01.
  
  
  
  Verify Distribution Chain:
  
  Ensure that the distribution chain you are using is correct and that it is properly set up in the system.
  Check the configuration in the Sales and Distribution module to ensure that the distribution chain is active.
  
  
  
  Maintain Product Data:
  
  If the product exists but is missing data for the distribution chain, you may need to maintain the necessary views (e.g., Sales Org Data, Plant Data) for the product.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the product data in the specified distribution chain.
  
  
  
  Consult with IT Support:
  
  If you are unable to resolve the issue, consult with your SAP support team or IT department for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  MM01: Create Material
  MM02: Change Material
  MM03: Display Material
  VK11: Create Pricing Condition
  VK12: Change Pricing Condition
  
  
  
  Master Data Configuration:
  
  Ensure that the relevant master data is maintained correctly in the system, including sales organization, distribution channel, and plant data.
  
  
  
  SAP Notes:
  
  Check for any relevant SAP Notes that may address specific issues related to this error message.
  
  
  
  By following these steps, you should be able to identify the cause of the error and implement the necessary solutions to resolve it.