How To Fix CI_DRAFTPRD_MESSAGE371 - Sales and distribution documents already exist for the product

SAP Error Message - Details

• Message type: E = Error

• Message class: CI_DRAFTPRD_MESSAGE -

• Message number: 371

• Message text: Sales and distribution documents already exist for the product

What causes this issue?

You want to change the batch management requirement indicator, although
sales and distribution documents already exist for the product.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

This can result in problems if subsequent documents are to be created on
the basis of sales and distribution documents of this kind.
Example
The existence of a delivery can result in problems if a goods issue is
to be posted for it.

How to fix this error?

Check your entry.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CI_DRAFTPRD_MESSAGE371 - Sales and distribution documents already exist for the product ?

  The SAP error message CI_DRAFTPRD_MESSAGE371 indicates that there are existing sales and distribution documents associated with a product, which prevents certain actions from being performed on that product, such as deleting or modifying it. This error typically arises in the context of product master data management, particularly when dealing with draft products or when trying to delete or change a product that is still linked to sales documents.
  Cause:
  
  Existing Sales Documents: The primary cause of this error is that there are sales documents (like sales orders, quotations, etc.) that reference the product in question. SAP enforces data integrity by preventing changes to products that are actively used in sales processes.
  Product Status: The product may be in a status that does not allow modifications or deletions due to existing dependencies.
  Draft Product: If you are trying to finalize or delete a draft product, and there are already sales documents created for it, this error will occur.
  
  Solution:
  
  
  Check Existing Sales Documents: 
  
  Use transaction codes like VA03 (Display Sales Order) or VA05 (List of Sales Orders) to check if there are any sales documents that reference the product.
  If there are existing documents, you may need to either delete or modify those documents before proceeding with changes to the product.
  
  
  
  Change Product Status: 
  
  If the product is in a draft status, ensure that it is finalized or properly managed according to your business processes.
  
  
  
  Consult with Business Users: 
  
  Discuss with relevant stakeholders (like sales or logistics teams) to understand the implications of deleting or modifying the product and to ensure that no critical sales processes are disrupted.
  
  
  
  Use Transaction Codes: 
  
  You can use transaction codes like MM03 (Display Material) to view the product details and understand its current status and dependencies.
  
  
  
  Technical Support: 
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or technical consultants for assistance. They may be able to provide insights or perform backend adjustments if necessary.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error message. Sometimes, SAP releases notes that provide additional context or solutions for specific issues.
  Documentation: Review SAP documentation related to product master data management and sales document processing to understand the relationships and dependencies better.
  Training: Ensure that users involved in product management and sales processes are trained on how to handle product data and understand the implications of changes to product master data.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate actions to resolve it.