How To Fix CI_DRAFTPRD_MESSAGE369 - You are not authorized to maintain product master data at client level

SAP Error Message - Details

• Message type: E = Error

• Message class: CI_DRAFTPRD_MESSAGE -

• Message number: 369

• Message text: You are not authorized to maintain product master data at client level

What causes this issue?

You have tried to create a product or to change key data for the product
(that is, data valid for the whole client, such as the description or
base unit of measure). However, you do not have the authorization to do
so.

System Response

How to fix this error?

If you want to maintain key data for the product, please contact your
systems administrator.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

The authorization object concerned is M_MATE_MAN.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CI_DRAFTPRD_MESSAGE369 - You are not authorized to maintain product master data at client level ?

  The SAP error message CI_DRAFTPRD_MESSAGE369 indicates that a user is attempting to maintain product master data at the client level but does not have the necessary authorizations to do so. This error typically arises in the context of managing product master data in SAP, particularly when using the Material Management (MM) or Product Lifecycle Management (PLM) modules.
  Cause:
  
  Authorization Issues: The user does not have the required authorization roles or permissions to maintain product master data at the client level. This could be due to missing roles or insufficient authorizations assigned to the user profile.
  Client-Specific Settings: The system may have specific settings that restrict certain users from making changes to product master data at the client level.
  User Role Configuration: The roles assigned to the user may not include the necessary transactions or object authorizations related to product master data maintenance.
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after encountering the error to check the authorization check that failed. This will provide insight into which specific authorization is missing.
  Review the user’s roles and authorizations in transaction code SU01 (User Maintenance) or PFCG (Role Maintenance).
  
  
  
  Assign Necessary Roles:
  
  If the user lacks the required roles, work with your SAP security team to assign the appropriate roles that include the necessary authorizations for maintaining product master data.
  Common roles that may be required include those related to Material Management (MM) or Product Lifecycle Management (PLM).
  
  
  
  Review Authorization Objects:
  
  Ensure that the relevant authorization objects (e.g., M_MATE_MAR, M_MATE_DATA, etc.) are included in the user’s roles. These objects control access to various aspects of material and product data.
  
  
  
  Client-Specific Settings:
  
  Check if there are any client-specific settings or restrictions that may be affecting the user’s ability to maintain product master data. This may involve consulting with your SAP Basis or security team.
  
  
  
  Testing:
  
  After making changes to roles or authorizations, have the user log out and log back in to test if the issue is resolved.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on authorization issues related to product master data.
  Documentation: Review SAP documentation related to user authorizations and product master data management for best practices and guidelines.
  Support: If the issue persists after checking authorizations, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to resolve the authorization issue related to the error message CI_DRAFTPRD_MESSAGE369.