How To Fix CI_DRAFTPRD_MESSAGE214 - Internal error while accessing product master table &

SAP Error Message - Details

• Message type: E = Error

• Message class: CI_DRAFTPRD_MESSAGE -

• Message number: 214

• Message text: Internal error while accessing product master table &

What causes this issue?

This program error should not occur.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CI_DRAFTPRD_MESSAGE214 - Internal error while accessing product master table & ?

  The SAP error message CI_DRAFTPRD_MESSAGE214, which indicates an "Internal error while accessing product master table," typically arises due to issues related to data integrity, configuration, or system performance. Here are some potential causes, solutions, and related information:
  Causes:
  
  Data Integrity Issues: There may be inconsistencies or corruption in the product master data.
  Authorization Problems: The user may not have the necessary permissions to access the product master table.
  System Performance: High load on the system or database issues could lead to timeouts or failures in accessing the table.
  Configuration Errors: Incorrect configuration settings in the SAP system could lead to this error.
  Database Issues: Problems with the underlying database, such as locks or corruption, can also cause this error.
  
  Solutions:
  
  
  Check Data Integrity:
  
  Use transaction codes like SE11 or SE16 to check the product master data for inconsistencies.
  Run consistency checks or data validation reports to identify and correct any issues.
  
  
  
  Review Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to access the product master table.
  Use transaction SU53 to analyze authorization failures.
  
  
  
  Monitor System Performance:
  
  Check system logs (transaction SM21) and performance metrics to identify any bottlenecks or issues.
  Consider running performance tuning or optimization tasks.
  
  
  
  Configuration Review:
  
  Review the configuration settings related to product master data in the relevant modules (e.g., MM, SD).
  Ensure that all necessary settings are correctly configured.
  
  
  
  Database Maintenance:
  
  Check for database locks or issues using database administration tools.
  Consider running database consistency checks or maintenance tasks.
  
  
  
  SAP Notes and Support:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error.
  If the issue persists, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SE16 (Data Browser), SM21 (System Log), and SU53 (Authorization Check).
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review SAP documentation related to product master data management for best practices and troubleshooting tips.
  
  If the error persists after trying the above solutions, it may be necessary to involve your SAP Basis team or technical support for deeper analysis and resolution.