How To Fix CI_DRAFTPRD_MESSAGE104 - Sales activity not allowed (Product assigned to division &)

SAP Error Message - Details

• Message type: E = Error

• Message class: CI_DRAFTPRD_MESSAGE -

• Message number: 104

• Message text: Sales activity not allowed (Product assigned to division &)

What causes this issue?

A division has already been assigned to the product master record on the
engineering screen. You now want to create the product master record for
a sales organization and a distribution channel.
However, the combination of the sales organization and distribution
channel that you have just entered with the division that is already
assigned is not defined in the system.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Check the entries and
Change either the division, or the sales organization, or the
distribution channel.
Oder Sie setzen sich, wenn die Wertekombination im System definiert
werden soll, mit der Systemverwaltung in Verbindung

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CI_DRAFTPRD_MESSAGE104 - Sales activity not allowed (Product assigned to division &) ?

  The SAP error message CI_DRAFTPRD_MESSAGE104, which states "Sales activity not allowed (Product assigned to division &)," typically occurs when there is an attempt to perform a sales activity on a product that is not permitted due to its division assignment. This error is often related to the configuration of the product in the SAP system, particularly in relation to the sales organization and division settings.
  Cause:
  
  Division Assignment: The product in question is assigned to a specific division, and the sales activity being attempted is not allowed for that division.
  Sales Organization Configuration: The sales organization may not be configured to handle sales activities for that particular division.
  Product Status: The product may be in a status that does not allow sales activities (e.g., discontinued, not released for sales).
  Master Data Issues: There may be inconsistencies or missing data in the material master or customer master records.
  
  Solution:
  
  Check Division Assignment: Verify the division assigned to the product in the material master. Ensure that the division is correctly set up and that it aligns with the sales organization you are working with.
  Review Sales Organization Settings: Check the configuration of the sales organization in the SAP system to ensure it is set up to allow sales activities for the specified division.
  Product Status Review: Ensure that the product is active and available for sales. If it is inactive or discontinued, you may need to change its status.
  Master Data Validation: Review the material master and customer master records for any inconsistencies or missing information that could be causing the issue.
  Consult with SAP Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting the SAP Help Portal for further assistance.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like MM03 (Display Material), VD03 (Display Customer), or OVX5 (Maintain Sales Area) to check the relevant data.
  SAP Notes: Look for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to sales organization and division settings to ensure compliance with best practices.
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary changes to resolve it.