How To Fix CI_DRAFTPRD_MESSAGE012 - Sales data for product & is locked by the user &

SAP Error Message - Details

• Message type: E = Error

• Message class: CI_DRAFTPRD_MESSAGE -

• Message number: 012

• Message text: Sales data for product & is locked by the user &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CI_DRAFTPRD_MESSAGE012 - Sales data for product & is locked by the user & ?

  The SAP error message CI_DRAFTPRD_MESSAGE012 indicates that sales data for a specific product is locked by a user. This typically occurs in scenarios where multiple users are trying to access or modify the same data simultaneously, leading to a lock to prevent data inconsistencies.
  Cause:
  
  User Lock: The data is currently being edited or processed by another user, which causes a lock on that specific sales data.
  Transaction in Progress: A transaction that involves the product is still in progress, and the system has locked the data to ensure data integrity.
  Background Jobs: Sometimes, background jobs or processes may also lock data temporarily.
  
  Solution:
  
  Wait and Retry: If the lock is temporary, waiting for a few moments and then retrying the operation may resolve the issue.
  Identify the Locking User: Use transaction codes like SM12 (for user locks) or SM21 (for system logs) to identify which user is holding the lock. You can then communicate with that user to determine if they can release the lock.
  Release the Lock: If you have the necessary authorizations, you can manually release the lock using transaction SM12. However, this should be done with caution to avoid data inconsistencies.
  Check Background Jobs: If a background job is causing the lock, you may need to wait for it to complete or check with the job administrator.
  Review Configuration: Ensure that the system configuration allows for proper handling of concurrent access to data.
  
  Related Information:
  
  Lock Management: Understanding how SAP handles locks can help in troubleshooting. Locks can be at the user level or at the object level.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 for lock entries, SM21 for system logs, and SM37 for monitoring background jobs.
  User Communication: Establishing a protocol for users to communicate when they are working on shared data can help minimize locking issues.
  Documentation: Refer to SAP documentation or support notes for specific details related to your version of SAP, as there may be updates or patches that address locking issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.