How To Fix CI_DRAFTPRD_MESSAGE011 - WM data for product & is locked by the user &

SAP Error Message - Details

• Message type: E = Error

• Message class: CI_DRAFTPRD_MESSAGE -

• Message number: 011

• Message text: WM data for product & is locked by the user &

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CI_DRAFTPRD_MESSAGE011 - WM data for product & is locked by the user & ?

  The SAP error message CI_DRAFTPRD_MESSAGE011 indicates that the Warehouse Management (WM) data for a specific product is currently locked by a user. This typically occurs when a user is performing an operation on the product, such as creating or modifying data, and another user attempts to access or modify the same data simultaneously.
  Cause:
  
  User Lock: The primary cause of this error is that the product data is locked by another user. This can happen during transactions like goods movements, inventory management, or when making changes to the product master data.
  Session Timeout: Sometimes, if a user has an open session that times out, the lock may not be released immediately.
  Long-running Transactions: If a transaction takes a long time to complete, it can hold the lock for an extended period, preventing other users from accessing the data.
  
  Solution:
  
  Identify the Lock: Use transaction code SM12 to check for locks on the product. You can filter by the product number or user ID to find out who is holding the lock.
  Contact the User: If you identify the user who has locked the data, you can contact them to see if they can complete their transaction or release the lock.
  Release the Lock: If the user is unavailable or the session is no longer active, you may need to manually delete the lock entry in SM12. However, this should be done with caution and typically requires appropriate authorizations.
  Wait and Retry: If the lock is temporary, waiting for a few moments and then retrying the operation may resolve the issue.
  Check for Background Jobs: Sometimes, background jobs may hold locks. Check if any background processes are running that might be affecting the product data.
  
  Related Information:
  
  Transaction Codes:
  
  SM12: To view and manage lock entries.
  SM21: To check system logs for any related issues.
  SE11: To view the data dictionary and understand the structure of the tables involved.
  
  
  User Roles and Authorizations: Ensure that users have the appropriate roles and authorizations to perform the required operations without causing locks.
  System Performance: If locks are frequent, it may indicate performance issues or inefficient processes that need to be optimized.
  
  Best Practices:
  
  Encourage users to complete their transactions promptly to minimize locking issues.
  Implement proper training for users on how to manage their sessions and transactions effectively.
  Regularly monitor and analyze lock situations to identify patterns and address underlying issues.
  
  If the problem persists or if you are unsure about releasing locks, it may be advisable to consult with your SAP Basis team or a technical consultant for further assistance.