Stop googling SAP errors. Use our Free Essentials plan instead - no credit card needed. Start Now

Close

How To Fix CI309 - List contains no general task lists


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CI - Plant maintenance task list messages

  • Message number: 309

  • Message text: List contains no general task lists

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CI309 - List contains no general task lists ?

    The SAP error message CI309, which states "List contains no general task lists," typically occurs when you are trying to access or display general task lists in the SAP system, but the system cannot find any entries that match your criteria. This can happen for several reasons. Below are the potential causes, solutions, and related information for this error message:

    Causes:

    1. No General Task Lists Created: There may be no general task lists created in the system for the specific criteria you are using.
    2. Selection Criteria: The selection criteria you are using to search for task lists may be too restrictive or incorrect, leading to no results being found.
    3. Authorization Issues: The user may not have the necessary authorizations to view the general task lists.
    4. Data Deletion: General task lists may have been deleted or archived, making them unavailable for display.
    5. Incorrect Configuration: There may be configuration issues in the system that prevent the task lists from being displayed.

    Solutions:

    1. Check for Existing Task Lists: Verify if any general task lists exist in the system. You can do this by navigating to the relevant transaction (e.g., CA01 for creating task lists) and checking if any entries are available.
    2. Adjust Selection Criteria: Review and modify the selection criteria you are using to search for task lists. Ensure that you are not filtering out all possible entries.
    3. Review Authorizations: Check the user’s authorization profile to ensure they have the necessary permissions to view general task lists. You may need to consult with your SAP security team.
    4. Data Recovery: If task lists were deleted, check if there is a backup or if the data can be restored from an archive.
    5. Consult Configuration: If you suspect a configuration issue, consult with your SAP Basis or configuration team to ensure that the system is set up correctly to display task lists.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CA01 (Create Task List), CA02 (Change Task List), and CA03 (Display Task List) to manage task lists effectively.
    • SAP Documentation: Refer to SAP Help documentation for detailed information on task lists and their management.
    • SAP Notes: Check for any relevant SAP Notes that may address known issues or bugs related to task lists.

    If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Sign up for our Free Essentials Plan.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
ERPlingo's SAP support assistant is amazing. Saves me countless hours trying to solve complex SAP issues myself. It's a real game changer!
Rate 1
Thomas Michael
SAP Consultant, Author & Speaker