How To Fix CI309 - List contains no general task lists

CI309 - Overview

• Message type: E = Error

• Message class: CI - Plant maintenance task list messages

• Message number: 309

• Message text: List contains no general task lists

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CI309 - List contains no general task lists ?

  The SAP error message CI309, which states "List contains no general task lists," typically occurs when you are trying to access or display general task lists in the SAP system, but the system cannot find any entries that match your criteria. This can happen for several reasons. Below are the potential causes, solutions, and related information for this error message:
  Causes:
  
  No General Task Lists Created: There may be no general task lists created in the system for the specific criteria you are using.
  Selection Criteria: The selection criteria you are using to search for task lists may be too restrictive or incorrect, leading to no results being found.
  Authorization Issues: The user may not have the necessary authorizations to view the general task lists.
  Data Deletion: General task lists may have been deleted or archived, making them unavailable for display.
  Incorrect Configuration: There may be configuration issues in the system that prevent the task lists