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How To Fix CI114 - Info record & & does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CI - Plant maintenance task list messages

  • Message number: 114

  • Message text: Info record & & does not exist

  • Show details Hide details
  • What causes this issue?

    Info record &V1& does not exist in the system for purchasing
    organization &V2&.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Overtype the entries.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CI114 - Info record & & does not exist ?

    The SAP error message CI114 indicates that an info record does not exist for the specified material and vendor combination. This error typically occurs in the context of purchasing and procurement processes when trying to create or process a purchase order or when accessing information related to a vendor's pricing or terms.

    Cause:

    1. Missing Info Record: The most common cause is that the info record for the specified material and vendor has not been created in the system.
    2. Incorrect Material or Vendor: The material number or vendor number entered may be incorrect or may not match any existing records.
    3. Data Deletion: The info record may have been deleted or marked for deletion.
    4. Authorization Issues: The user may not have the necessary authorizations to view or create info records.

    Solution:

    1. Create Info Record:

      • Navigate to the transaction code ME11 (Create Info Record).
      • Enter the required details such as the material number and vendor number.
      • Fill in the necessary fields and save the record.
    2. Check Existing Info Records:

      • Use transaction code ME12 (Change Info Record) or ME13 (Display Info Record) to check if the info record exists for the specified material and vendor.
      • Ensure that the correct material and vendor numbers are being used.
    3. Verify Data:

      • Double-check the material and vendor numbers for any typos or discrepancies.
      • Ensure that the info record is not marked for deletion.
    4. Authorization Check:

      • If you suspect authorization issues, contact your SAP security team to ensure you have the necessary permissions to create or view info records.
    5. Consult Documentation:

      • Review SAP documentation or consult with your SAP support team for any specific configurations or settings that may affect info record creation.

    Related Information:

    • Info Records: Info records are used in SAP to store information about the relationship between a vendor and a material, including pricing, delivery times, and conditions.
    • Transaction Codes:
      • ME11: Create Info Record
      • ME12: Change Info Record
      • ME13: Display Info Record
    • Master Data: Ensure that both vendor master data and material master data are correctly maintained in the system.

    By following these steps, you should be able to resolve the CI114 error and successfully create or access the required info record.

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