How To Fix CFV028 - Internal error while updating production versions; see long text

SAP Error Message - Details

• Message type: E = Error

• Message class: CFV - Message Class for Production Versions

• Message number: 028

• Message text: Internal error while updating production versions; see long text

What causes this issue?

You want to save changes made to
<DS:GLOS.3526C38DAFAB52B9E10000009B38F974>production versions</>.
However, an internal error occurred while updating the data records.

System Response

When data records are edited or deleted, the old version of the data
records on the database is stored in a history table. Before saving the
changes, the system checks whether the number of entries in the history
table matches the total number of data records that were changed or
deleted.
In this case, the numbers do not match. The system terminates the
update operation.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CFV028 - Internal error while updating production versions; see long text ?

  The SAP error message CFV028, which states "Internal error while updating production versions; see long text," typically indicates that there is an issue with the production version data in the system. This error can occur during various processes, such as when trying to create or update production versions in the SAP system.
  Causes:
  
  Data Inconsistencies: There may be inconsistencies or corruption in the data related to production versions, such as missing or incorrect entries in the database tables.
  Authorization Issues: The user may not have the necessary authorizations to perform the update on production versions.
  System Bugs: There could be a bug in the SAP system or a specific transaction that is causing the internal error.
  Configuration Issues: Incorrect configuration settings in the production version or related master data could lead to this error.
  Locking Issues: If another user or process is currently accessing the same production version, it may lead to a locking situation that causes this error.
  
  Solutions:
  
  Check Long Text: The error message suggests checking the long text for more details. This can provide specific information about what went wrong.
  Data Consistency Check: Use transaction codes like SE11 or SE16 to check the relevant database tables for inconsistencies. Look for missing or incorrect entries related to production versions.
  Authorization Check: Ensure that the user has the necessary authorizations to update production versions. This can be checked in transaction SU53 or by consulting with your security team.
  Review Configuration: Check the configuration settings for production versions in the relevant customizing transactions (e.g., OPL1 for production version settings).
  System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  C223: Create Production Version
  C224: Change Production Version
  C225: Display Production Version
  
  
  SAP Documentation: Review SAP documentation related to production versions and the specific modules you are working with (e.g., PP - Production Planning).
  User Forums: Check SAP community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to diagnose and resolve the CFV028 error in your SAP system.