How To Fix /CFG/CTXE_MSG620 - No results returned from the background job

SAP Error Message - Details

• Message type: E = Error

• Message class: /CFG/CTXE_MSG -

• Message number: 620

• Message text: No results returned from the background job

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /CFG/CTXE_MSG620 - No results returned from the background job ?

  The SAP error message /CFG/CTXE_MSG620 No results returned from the background job typically indicates that a background job executed in the SAP system did not produce any results or output. This can occur for various reasons, and understanding the cause is essential for troubleshooting and resolving the issue.
  Possible Causes:
  
  Job Configuration Issues: The background job may not be configured correctly, leading to no data being processed or returned.
  Data Availability: There may be no data available for the job to process. This could be due to filters applied in the job selection criteria or simply because there is no data in the relevant tables.
  Job Execution Errors: The job may have encountered an error during execution that prevented it from completing successfully, even if it did not explicitly fail.
  Authorization Issues: The user or process executing the job may not have the necessary authorizations to access the data or perform the required actions.
  Job Scheduling Issues: The job may have been scheduled at a time when the data was not available or when the system was in a state that prevented data processing.
  
  Solutions:
  
  Check Job Configuration: Review the job configuration settings to ensure that it is set up correctly. Verify the selection criteria and parameters used in the job.
  Verify Data Availability: Check the underlying data sources to ensure that there is data available for processing. You can run the relevant reports or queries manually to confirm this.
  Review Job Logs: Check the job logs for any error messages or warnings that may indicate what went wrong during execution. This can provide insights into any issues encountered.
  Check Authorizations: Ensure that the user or process executing the job has the necessary authorizations to access the required data and perform the actions defined in the job.
  Reschedule the Job: If the job was scheduled at an inappropriate time, consider rescheduling it to a time when the data is available and the system is in a stable state.
  Consult SAP Notes: Look for any relevant SAP Notes or documentation that may address this specific error message or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like SM37 to monitor background jobs and check their status, logs, and output.
  SAP Community: Engaging with the SAP Community or forums can provide additional insights and solutions from other users who may have encountered similar issues.
  SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.