How To Fix /CFG/CTXE_MSG210 - Customer adoptation layer not configured in the system.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /CFG/CTXE_MSG -

  • Message number: 210

  • Message text: Customer adoptation layer not configured in the system.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /CFG/CTXE_MSG210 - Customer adoptation layer not configured in the system. ?

    The SAP error message /CFG/CTXE_MSG210 Customer adaptation layer not configured in the system typically indicates that the system is missing the necessary configuration for the Customer Adaptation Layer (CAL). This layer is essential for customizing and extending standard SAP applications to meet specific business requirements.

    Cause:

    1. Missing Configuration: The Customer Adaptation Layer has not been set up in the system, which is required for certain functionalities or applications.
    2. Incorrect System Setup: The system may not have been properly configured during installation or upgrade.
    3. Transport Issues: If the configuration was supposed to be transported from another system (like a development or quality assurance system), it may not have been successfully transported.

    Solution:

    1. Check Configuration:

      • Go to the SAP Customizing Implementation Guide (SPRO) and check if the Customer Adaptation Layer is configured correctly.
      • Navigate to the relevant section for the Customer Adaptation Layer and ensure that all necessary settings are in place.
    2. Implement Required Notes:

      • Check the SAP Notes for any relevant updates or corrections related to the Customer Adaptation Layer. You can search for notes in the SAP Support Portal.
    3. Transport Configuration:

      • If the configuration exists in another system, ensure that it is properly transported to the current system. Use the Transport Management System (TMS) to manage this process.
    4. System Upgrade:

      • If the system is outdated, consider upgrading to a more recent version of SAP that may have better support for the Customer Adaptation Layer.
    5. Consult Documentation:

      • Review the official SAP documentation for the Customer Adaptation Layer to ensure that all prerequisites and configurations are met.
    6. Contact SAP Support:

      • If the issue persists after checking the above steps, consider reaching out to SAP Support for further assistance.

    Related Information:

    • SAP Notes: Always check for the latest SAP Notes related to the Customer Adaptation Layer, as they may provide specific fixes or enhancements.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
    • Training and Documentation: Consider training sessions or documentation on the Customer Adaptation Layer to better understand its configuration and usage.

    By following these steps, you should be able to resolve the error message and ensure that the Customer Adaptation Layer is properly configured in your SAP system.

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