How To Fix /CFG/CTXE_MSG209 - Multiple cust. adopt. layers configured. Only one is allowed.

SAP Error Message - Details

• Message type: E = Error

• Message class: /CFG/CTXE_MSG -

• Message number: 209

• Message text: Multiple cust. adopt. layers configured. Only one is allowed.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /CFG/CTXE_MSG209 - Multiple cust. adopt. layers configured. Only one is allowed. ?

  The SAP error message /CFG/CTXE_MSG209 indicates that there are multiple customer adaptation layers configured in the system, but only one is allowed. This error typically arises in the context of SAP's Customizing and Configuration framework, particularly when dealing with customer-specific adaptations or enhancements.
  Cause:
  The primary cause of this error is the configuration of multiple customer adaptation layers in the system. In SAP, customer adaptation layers are used to allow customers to make specific adjustments or enhancements to standard SAP applications without modifying the core code. However, the system is designed to support only one active customer adaptation layer at a time to avoid conflicts and ensure consistency.
  Solution:
  To resolve this error, you need to identify and remove the additional customer adaptation layers that are configured. Here are the steps you can take:
  
  
  Check Configuration:
  
  Go to the transaction code SPRO (SAP Project Reference Object) and navigate to the relevant configuration settings.
  Look for the section related to customer adaptation layers.
  
  
  
  Identify Layers:
  
  Use transaction SE11 (Data Dictionary) or SE80 (Object Navigator) to check the existing customer adaptation layers.
  You can also use transaction SICF to check the configuration of Internet Communication Framework (ICF) services if applicable.
  
  
  
  Remove or Deactivate Extra Layers:
  
  If you find multiple layers, determine which one is the correct or intended layer to keep.
  Deactivate or delete the unnecessary layers. This may involve adjusting settings in the configuration or using specific transactions to manage adaptation layers.
  
  
  
  Transport Requests:
  
  If the changes are made in a development environment, ensure that the changes are captured in a transport request and moved to the quality assurance or production environment as needed.
  
  
  
  Testing:
  
  After making the necessary adjustments, test the system to ensure that the error no longer occurs and that the intended functionality is preserved.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP Help documentation for more details on customer adaptation layers and their configuration.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may provide additional guidance or patches related to this error.
  Community Forums: Consider visiting SAP Community forums or other user groups where similar issues may have been discussed.
  
  If you continue to experience issues after following these steps, it may be beneficial to consult with your SAP Basis or technical team for further assistance.