How To Fix CFDI024 - Cancellation not allowed. The Cancel.approval has not been received yet

SAP Error Message - Details

• Message type: E = Error

• Message class: CFDI - MX: CFDI Message Class

• Message number: 024

• Message text: Cancellation not allowed. The Cancel.approval has not been received yet

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CFDI024 - Cancellation not allowed. The Cancel.approval has not been received yet ?

  The SAP error message CFDI024, which states "Cancellation not allowed. The Cancel.approval has not been received yet," typically occurs in the context of the CFDI (Comprobante Fiscal Digital por Internet) process in Mexico, particularly when dealing with electronic invoicing and cancellation of invoices.
  Cause:
  This error indicates that an attempt has been made to cancel an electronic invoice (CFDI) before the cancellation request has been approved by the tax authority (SAT - Servicio de Administración Tributaria). In the CFDI process, when an invoice is canceled, a request for cancellation is sent to the SAT, and the invoice cannot be canceled in the system until the SAT has approved this request.
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Cancellation Status: Verify the status of the cancellation request with the SAT. You may need to check if the request has been submitted and whether it has been approved or rejected.
  
  
  Wait for Approval: If the cancellation request is still pending, you will need to wait until the SAT processes the request and provides an approval. This can take some time, depending on the SAT's processing times.
  
  
  Re-attempt Cancellation: Once you have confirmation that the cancellation has been approved by the SAT, you can attempt to cancel the invoice again in your SAP system.
  
  
  Review Configuration: Ensure that your SAP system is correctly configured to handle CFDI cancellations and that all necessary settings are in place for communication with the SAT.
  
  
  Consult Documentation: Refer to SAP documentation or the specific configuration guides related to CFDI processing to ensure that all steps are being followed correctly.
  
  
  Contact Support: If the issue persists or if you need further assistance, consider reaching out to your SAP support team or consulting with a specialist who has experience with CFDI and SAP integration.
  
  
  Related Information:
  
  CFDI Process: Understand the complete lifecycle of CFDI, including creation, submission, and cancellation.
  SAT Regulations: Familiarize yourself with the regulations and requirements set forth by the SAT regarding electronic invoicing and cancellations.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates and patches related to CFDI processing.
  
  By following these steps, you should be able to address the CFDI024 error and successfully manage the cancellation of invoices in your SAP system.