How To Fix CFDI009 - Profile ID of SSF profile does not exist or a database error occurred

SAP Error Message - Details

• Message type: E = Error

• Message class: CFDI - MX: CFDI Message Class

• Message number: 009

• Message text: Profile ID of SSF profile does not exist or a database error occurred

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CFDI009 - Profile ID of SSF profile does not exist or a database error occurred ?

  The SAP error message CFDI009, which states "Profile ID of SSF profile does not exist or a database error occurred," typically relates to issues with the Secure Store and Forward (SSF) configuration in SAP, particularly when dealing with electronic document processing, such as CFDI (Comprobante Fiscal Digital por Internet) in Mexico.
  Causes:
  
  Missing SSF Profile: The specified SSF profile ID does not exist in the system. This could be due to incorrect configuration or the profile not being created.
  Database Issues: There may be a problem with the database connection or the database itself, leading to an inability to retrieve the SSF profile.
  Authorization Issues: The user may not have the necessary authorizations to access the SSF profile.
  Configuration Errors: Incorrect settings in the SSF configuration can lead to this error.
  
  Solutions:
  
  
  Check SSF Profile Configuration:
  
  Go to transaction code SSFC (SSF Configuration) and verify that the SSF profile ID exists and is correctly configured.
  If the profile does not exist, you may need to create it or correct the profile ID being referenced.
  
  
  
  Database Connection:
  
  Ensure that the database is up and running without issues. Check for any connectivity problems or database errors.
  You can also check the database logs for any errors that might indicate a problem.
  
  
  
  User Authorizations:
  
  Verify that the user has the necessary authorizations to access the SSF profile. You can check this in transaction code SU01 (User Maintenance) and review the roles and authorizations assigned to the user.
  
  
  
  Check for Configuration Errors:
  
  Review the configuration settings related to the SSF profile in the SAP system. Ensure that all required parameters are set correctly.
  
  
  
  SAP Notes and Support:
  
  Check for any relevant SAP Notes that might address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  If the problem persists, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SSFC: SSF Configuration
  SU01: User Maintenance
  SICF: Maintain HTTP Services (to check if the service is active)
  
  
  
  Documentation: Review SAP documentation related to SSF and CFDI processing for additional context and configuration guidelines.
  
  
  Testing: After making changes, perform tests to ensure that the error is resolved and that the SSF functionality is working as expected.
  
  
  By following these steps, you should be able to identify and resolve the issue related to the CFDI009 error message in SAP.