How To Fix CFD_SUPPORT_METRICS003 - Hash calculation to anonymize column &1 of snapshot table &2 failed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CFD_SUPPORT_METRICS - Messages thrown in extensibility metrics tools

  • Message number: 003

  • Message text: Hash calculation to anonymize column &1 of snapshot table &2 failed

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CFD_SUPPORT_METRICS003 - Hash calculation to anonymize column &1 of snapshot table &2 failed ?

    The SAP error message "CFD_SUPPORT_METRICS003 Hash calculation to anonymize column &1 of snapshot table &2 failed" typically indicates an issue related to the anonymization process of data in a snapshot table. This error can occur in the context of data privacy and compliance, particularly when dealing with sensitive information that needs to be anonymized for reporting or analysis.

    Cause:

    1. Data Integrity Issues: The data in the specified column may contain invalid or unexpected values that prevent the hash calculation from completing successfully.
    2. Configuration Problems: There may be misconfigurations in the settings related to data anonymization or the specific snapshot table.
    3. Technical Errors: There could be underlying technical issues, such as database connectivity problems, insufficient permissions, or issues with the hashing algorithm itself.
    4. Data Type Mismatch: The column specified may not be of a compatible data type for the hashing function being applied.

    Solution:

    1. Check Data Validity: Review the data in the specified column of the snapshot table to ensure that it contains valid and expected values. Look for null values, special characters, or data types that may not be compatible with the hashing process.
    2. Review Configuration: Verify the configuration settings for the anonymization process. Ensure that the settings are correctly defined for the snapshot table and the specific column.
    3. Check Permissions: Ensure that the user or process executing the anonymization has the necessary permissions to access and modify the data in the snapshot table.
    4. Database Logs: Check the database logs for any additional error messages or warnings that may provide more context about the failure.
    5. Test Hashing Function: If possible, test the hashing function separately on a sample of the data to see if it works as expected. This can help isolate whether the issue is with the data or the function itself.
    6. Consult Documentation: Refer to SAP documentation or support notes related to the specific version of SAP you are using for any known issues or patches that may address this error.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or fixes related to this error message. You can search the SAP Support Portal for relevant notes.
    • Data Privacy Regulations: Familiarize yourself with data privacy regulations (like GDPR) that may impact how data anonymization is handled in your SAP system.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.

    If the problem persists after trying the above solutions, consider reaching out to SAP Support for further assistance.

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