How To Fix >CFC104 - Lock processed for partner &1 account &2 process &3

SAP Error Message - Details

• Message type: E = Error

• Message class: >CFC -

• Message number: 104

• Message text: Lock processed for partner &1 account &2 process &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message >CFC104 - Lock processed for partner &1 account &2 process &3 ?

  The SAP error message CFC104 indicates that a lock has been processed for a partner account during a specific process. This error typically arises in the context of the SAP Convergent Charging (SAP CC) module, which is used for managing charging and billing processes.
  Cause:
  The error message CFC104 usually occurs due to one of the following reasons:
  
  Concurrency Issues: Multiple processes or transactions are trying to access or modify the same partner account simultaneously, leading to a lock being placed on that account.
  Long-Running Transactions: If a transaction takes too long to complete, it may hold a lock on the account longer than expected, causing other processes to encounter this error.
  System Configuration: Incorrect configuration settings related to locking mechanisms or partner account management can also lead to this error.
  
  Solution:
  To resolve the CFC104 error, consider the following steps:
  
  
  Check for Concurrent Processes: Identify if there are multiple processes trying to access the same partner account. If so, try to serialize the access to the account to avoid conflicts.
  
  
  Review Long-Running Transactions: Analyze the transactions that are taking a long time to complete. Optimize these transactions if possible to reduce the time they hold locks.
  
  
  Monitor Lock Entries: Use transaction codes like SM12 to monitor and manage lock entries in the SAP system. You can check which user or process is holding the lock and take appropriate action.
  
  
  Adjust Configuration: Review the configuration settings related to locking and partner account management in SAP CC. Ensure that they are set up correctly to minimize locking issues.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or updates that may address this specific error message.
  
  
  System Restart: In some cases, a system restart may help clear any lingering locks, but this should be done with caution and typically as a last resort.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM12 (to view and manage locks) and SM21 (to check system logs) for troubleshooting.
  SAP Documentation: Refer to the official SAP documentation for Convergent Charging for more detailed information on managing partner accounts and understanding locking mechanisms.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.